Kenelson2

Re: SSO - Error "Another user is currently logged in" - Adobe Experience Cloud 06-08-2022

Hello Kerry! I don't know if you can help, but I have been using CC through my college for a few years with no issues. my Attribute Name=\"Email\ in the saml is now using a different email (I have applied to go back to university, and the university email is showing up) But the college uses outlook and the university uses gmail. I get the "another user" error message, as it makes sense, i start the session with a college email then later it's a university email. This is way beyond my ability to ...

Re: How do I get access to cloud resources? - Adobe Experience Cloud 15-07-2021

Hi, I met the same concern, have my Adobe ID but not linked with Adobe Experience cloud solution account that I do not have one. I would like to test Tag manager and Analytics, to try your sample demo with Luma site. Could you please help? or any other ways to apply for Adobe Experience Cloud access?My Adobe ID email: maverics@gmail.comBest Regards,

388

Re: Variable names in Adobe Experience Cloud Debugger - Adobe Experience Cloud 23-03-2021

I experience the same issue. I remember in past this feature was also available to non-admin people as well, as long as they can link the account on the debugger screen.

547

Re: 2-Step Verification - Adobe Advertising Cloud 08-12-2020

Hi, I also want to know if we can enforce 2FA to all users as an admin if Adobe ID is the identity type you are choosing?

921

Re: Ability to see last login date per user in the Admin Console - Adobe Experience Cloud 26-02-2020

Hello,We just rolled out a new Admin Tool to show user information in the Experience Cloud (including last login) More info here: https://experienceleaguecommunities.adobe.com/t5/Adobe-Experience-Cloud-Questions/Introducing-the-Experience-Cloud-Admin-Tool/qaq-p/354918

19.0K

SSO - Error "Access Denied" logging in - Adobe Experience Cloud 22-11-2019

I have seen recently an increase of these kind of cases coming into our support teams. Thought I would address a good way to trouble shoot them:If you have a user getting "Access Denied" Here is some possible ways to address this:Possible causes for this error:The first name, last name, or email address being sent in the SAML assertion does not match the information entered in the Admin Console.The user isn't associated to the right product, or the product is not associated with the correct enti...

2.6K

Brand Portal Setup - Adobe Experience Cloud 22-11-2019

Let's talk about Brand Portal setups. I have seen an increase on the usage of Brand Portal. Which is Awesome! When you setup your Single Sign on for the Cloud this is for all products. One of the things that I would like you to factor in is if you intend to use Brand Portal. Brand Portal requires that you use the binding of RE-DIRECT rather than using HTTP-POST. If it is configured without using RE-DIRECT chances are your Brand Portal will not work. Simple configuration adjustment in the Admin C...

2.6K

What happens if I untrust another Cloud? - Adobe Experience Cloud 22-11-2019

For those of you have wondered what happens when a Cloud gets untrusted? Let me answer that for you. If you have a domain that is trusted to the other Cloud and for some reason someone decides to untrust that Cloud. The Cloud that is trusted domain access gets revoked. But what is worse is that users that are associated with that domain are removed. So it is very important that you do not untrust a domain from another Cloud unless both parties have agreed on this. Because this will cause some se...

2.3K

Changing Identity types, How do you do it? - Adobe Experience Cloud 22-11-2019

We understand the need to want to improve your current setups in the Admin Console. Sometimes that is because of new mandates that require you to get off of using Adobe IDs and move to Federated Ids or Enterprise Ids. In the forums I have covered the how do I create an Single Sign On setup. But how do you convert the users that are already in the Cloud? If you have users that are in the Cloud already and you need them moved for now the answer is to reach out to Client Care support teams. We can ...

2.6K

Upgrading from SHA-1 Directory to a SHA-256 setup - Adobe Experience Cloud 22-11-2019

Recently Adobe released this new feature where you can upgrade to using a SHA-256 configuration in the Admin console.First question that I always get asked: How can I tell if don't already have a SHA-256 setup? Great questions! As of November 14th 2019 any directories created at this point in the Admin console would automatically be SHA-256. So chances are if you are looking to renew your cert, or want to move the this new setup that you are going to want to do one of two options. For those of y...

2.5K

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