since ‎30-01-2018
‎10-12-2019
menno_74
Level 2
Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
Hi varrichio,I hope you found a solotion already.EDIT:The "To" and "From" fields are of the CRM type "activityparty" and Activityparty is a multi-part field and as such is not supported by Adobe CampaignWe solved this specific problem by filling the "to" field by means of a CRM workflow (we copy it from a custom fleld added to the entitiy phonecall, which in turn is filled with the corresponding guid selected in the adobe Campaign process).Kind regards,Menno
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Re: "Contains" syntax for calculated field on schema (expr=) menno_74 - Adobe Campaign Classic
Hi David,Usually I try this in edit mode first, by adding an expression in the data panel of the schema (right click and choose 'configure list...', then add an expression; use: 'Edit the forumla by using an expression' ) once you set up a working expression there, simply copy it into the definition of the attribute (edite panel).As an 'contains' or ' like' parameter is not present, In your case you can try to find a (partial) text is in your search string, and if so it will return the location ...
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Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
Hi varrichio,That depends on which field is shown there in the CRM page. It could be you need to fill additional fields as ' Call To' to get this displayed correctly. In chrome browser you can install a plugin called 'level up for Dynamics CRM/365' which can help you pull the fieldnames (logical names) from the screen, so you can find more easily which field(s) to map.Kind Regards,Menno.
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Re: Personalized auto filled form menno_74 - Adobe Campaign Classic
Hi ihm185Using "?" for parameters offcourse works only if it is the first parameter, all other parameters thereafter should be preceded by "&". so in your example you should use &id=<%=escapeUrl(recipient.cryptedId)%>
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Re: Personalized auto filled form menno_74 - Adobe Campaign Classic
I think the ID is not correct.You can debug the error, by checking "Enable debug mode" in the "preview" tab of the webApp. then add the &id= to the url on the preview tab and go.You will probably get something like this:Followed by some XML data of the variables and activities processed so far in the wabappIf this is the case: the encrypted identifier is incorrect (not the correct format) You can find the crypted Id as part of the recipient schema. Or encrypt on the fly by using id=<%= escapeUrl...
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Re: Unable to login via client console version (8935). menno_74 - Adobe Campaign Classic
Hi pradyumns53961833,If this occurs often: clearing the local cache usually fixes this. (menu File->Clear the local cache...) (reconnect).-Menno
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Re: Personalized auto filled form menno_74 - Adobe Campaign Classic
Hi there,Just add ?id=<%=escapeUrl(recipient.cryptedId)%>in the link to your landingpage (webapp) in your email.Adobe Campaign automatically recognizes the id parameter fur use with the pre-loading activity.Just be sure to set the Identificationmethod for the preload Activity to "Adobe Campaign encryption" (or "Automatic" ).Kind Regards,-Menno
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Re: Data from file as a base for list of Recipients menno_74 - Adobe Campaign Classic
Hi There,You can simply connect the import activity to an update activity.To configure the update settings open the activity by clicking on it: Specify the operation (insert/update/delete, etc): in this case "insert or update" as we want to insert new records or update in case the data already exists in the destination table.Select the table to insert the imported data into (recipients in this example) Select 'Unsing reconciliation keys' as Recrod Identification method and define the reconciliat...
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Re: Unable to login via client console version (8935). menno_74 - Adobe Campaign Classic
Hi, This is the adobe client software that needs to have an update.Just hit "Yes" , follow the instructions on the screen and you are good to go.-Menno
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Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
Hi glvarrichio,As a matter of fact I found some kind of workaround for this.First of all: You have to change some settings in the defenition of the dataschema.This involves some editing of XML, so please stay with me on this one Once you configured an external account for a certain msCRM connection, the definition of the entities you chose to use with the account is saved in a dataschema. (Administration\Configuration\Data Schemas).You can find the schema in the namespace 'MSCRM' and it will con...
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Re: Combining data from two data schemas menno_74 - Adobe Campaign Standard
Hi Bob,Indeed: change dimension is part of campaign classic and seems not to be available in campaign standard.My guess is that you need to match the data somehowPerhaps you can find some answers here.Adobe Campaign Help | Reconciliation https://helpx.adobe.com/campaign/standard/automating/using/read-audience.htmlAdobe Campaign Help | Read audience
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Re: Can we call an api using workflow in ACS? menno_74 - Adobe Campaign Standard
HI,Yes, you can!By using a javascript code from the action repository.Basic code is like this:var url = '' // the URL to be called.var http = new HttpClientRequest(url); //use parameters below if login is requiered.//http.header["UserName"] = strLogin;//http.header["Password"] = strPwd;//Set header typehttp.header["Content-Type"] = "application/xml"; http.method = "GET";http.execute();//pull the response as text.var httpResponse = http.response.body.toString()//Process the response from here.Ple...
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Re: Combining data from two data schemas menno_74 - Adobe Campaign Standard
Hi Bob,Assuming u are using nms:recipient and nms:address: you can use a "Change dimension" from the 'target' repository on address to change its dimension to match it to the dimension of recipient.Kind Regards,Menno
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Re: Operators not receiving workflow notifications menno_74 - Adobe Campaign Standard
Workflow supervisor(s) not set? Or set to group without users?No Template selected in errormanagement section of workflow?Emailaddress of opertor is quarantined?Kind Regards,Menno
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Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
Hi Florent,We've asked Adobe PS to help out. They in turn asked assistance with Microsoft via the Adobe-Microsoft partner program.They have been able to reproduce the error. After that they investigated if this happens on a clean install of Adobe campaign connected to a clean install of CRM365. Both v6 and v7 of campaign encounter the same error.In parallel I've tried to insert an activity to CRM via SoapUI and via visual studio. SoapUi -for now- is unsuccesfull in making connection so far ("An ...
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Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
After changing the order of fields to synchronyze, I found a scenario that gave me more error info: “Error while inserting the object with local ID '399932262', cause: 'Account With Id = 33a6ce18-def9-e711-a829-000d3ab4be81 Does Not Exist'.” This is interesting, beceause I’m inserting a letter activity from campaign to CRM. This letter is to be connected to a contact. RegadingObjectId therefore is the id of the contact (contactid).Yes! It is the Id mentioned in the errormessages. Strange thing a...
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Re: Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
Hi Florent.Thanks for looking into this.We use version 6.1 build 8887 (both server and client).The reason for specifying 'campaign' twice, is because I got the same error when I used it for '@regardingibjectid' (described as regardingobjecttype by CRM) only.We've been using adobe campaign in combination with CRM 4.0 for a couple of years already and we do not face any problems when synchronizing (inserting) activities (such as email, letter, appointment) in to CRM.I can remember having an issue ...
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Can't insert activities into CRM365 menno_74 - Adobe Campaign Classic
We are in the process of upgrading from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics 365.External account is configured and I am able to synchronize entities from CRM to Adobe campaign. Next I am able to export contacts and/or leads form Adobe campaign to CRM.But when I try to insert an appointment, Email or Campaign response, I receive an error: Error while inserting the object with local ID '399974922', cause: 'An unexpected error occurred.'By trial and error filled the minimum of required...
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