since ‎16-01-2018
‎10-07-2020
AnushkaRajan
Level 2
"Collect data for HeatMap service" Workflow Error
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team, I have been observing errors in the "Collect data for HeatMap service" workflow audit logs post upgrading my build version to 9032. PFB screenshot of the error. Could anybody help me with the pre-requisites for this workflow to execute? Regards,Anushka

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217

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Re: Restrict access to OOTB reports for deliveries in ACM...
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Jyoti, After following the above mentioned steps, I am now able to view OOTB reports for the selected set of deliveries. However, I was also able to view data in the HOME Menu under Campaigns, Profiles and Targets, and Reports tab. To hide data on the Home Menu, I duplicated the "Delivery Operators" group and used the new group to provide access to the folder. Thank you for your help. It worked ! Regards, Anushka

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1.4K

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Restrict access to OOTB reports for deliveries in ACM Classic
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team, I would like to create an operator and grant him/her the access to the OOTB reports for a selected set of deliveries.Could anybody suggest the best way to achieve this ? Kind Regards,Anushka

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1.7K

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Re: Unable to Login to Adobe Client Console
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Prasanna, Thanks for the update. I checked the IIS for redirection config which is set to the default 80 port. I retried logging in to my client console without the port number 8080 in my connection URL and now it works. Is there any other possible reason that could have caused this change. Regards, Anushka

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Re: Unable to Login to Adobe Client Console
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
 .

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Unable to Login to Adobe Client Console
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team, We had recently observed an issue while trying to login to one of our production environments. PFB screenshot for the same. The error got resolved post appending port number to the URL. However, I have been using the environment since a long time without the port number in the instance url. Could anybody please help me understand what might have caused this change and why has the port number become a mandatory parameter in my instance URL now ? I would also like to mention that this iss...

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Re: How to export the pivot table reports ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Standard
Hi Ruthra_Devi_G, This issue has been marked as a bug by Adobe Support Team. Regards,Anushka

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994

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Re: How to hide controls for reports built using cubes ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi, I would like to share a way out to resolve this issue:1. Create a copy of the Dynamic Javascript page "xtk:adHocReport.jssp"2. Hide the division that displays the navigation bar3. Use the modified .jssp in your report urlfor eg: https:////?reportId= Regards,Anushka

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Re: How to export the pivot table reports ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Standard
Hi Rudra_Devi_G, To resolve this issue you would have to change the data source in your excel sheet. Steps:1. Select the pivot table on sheet 1. On selecting the table you will be able to see a tab "PivotTable Analyze" as highlighted in the image below.2. Click on the "PivotTable Analyze" tab -> "Change Data Source" option -> Select "Change Data Source" from the drop down as shown in the image below3. A "Change PivotTable Data Source" dialogue box would appear. Select "Pivot_1" sheet and then se...

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990

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Re: How to hide controls for reports built using cubes ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Milan, Thank you for your response.I don't mind being able to view the console header in the rich client. I would like to hide it while viewing the report at the web browser end. Regards,Anushka

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How to hide controls for reports built using cubes ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team, I have designed a report using cubes. I would like to know if we could hide the controls (Highlighted part in the screenshot below) from the user ? Thanks & Regards,Anushka

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3.2K

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Personalize .ics file in ACC
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi All,I would like to know if there is a possibility of adding personalizations in the .ics file in Adobe Campaign Classic.Regards,Anushka

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1.3K

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Re: Error code documentation for Adobe Campaign Classic
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hello somasundaramhaldurai​and craigthonis​​,Thanks for helping out !I was looking out for a detailed description of each of the error codes encountered in Adobe Campaign Classic. Whereas, the document that I have listed provides a brief for each error code.Could you suggest any other documents that I could refer for a detailed description of error codes ?Regards,Anushka

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Error code documentation for Adobe Campaign Classic
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi,I would like to know if there is an error code documentation for Adobe Campaign Classic other than the below mentioned link:https://final-docs.campaign.adobe.com/doc/AC/en/technicalResources/error_messages/error_codes.html Regards,Anushka

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Re: How to set validity for a PDF attached in email delivery template ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi,I have saved the PDF file on the frontal server and later this PDF file was embedded within the html content and not as an attachment.Kindly find below piece of code for the same:The PDF file is still accessible even after deleting it from the frontal server.I would also like to know if we can invalidate any file (For eg: images, .pdf, .csv, .txt, .xlsx, etc) after a specified amount of time ?Regards,Anushka

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Re: How to set validity for a PDF attached in email delivery template ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Aalokitoaami,I have a hybrid implementation in place wherein I don't have access to the mid sourcing environment. Once the attachment is embedded in the email delivery template, it gets hosted on the mid sourcing as well. I tried deleting the copy from marketing instance but the copy on the mid sourcing end still persists due to which the pdf attachment does not expire. Regards,Anushka

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How to set validity for a PDF attached in email delivery template ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team,Can anybody suggest me a way to set a validity for a pdf attached in the email delivery template in Adobe Campaign Classic?I have tried adjusting the 'Resources validity limit' in the delivery properties of a template as shown in the screenshot below. It was observed that post the expiration of resources validity limit, the mirror url expires but I was still able to access the images and PDF attachment in the email delivery.Regards,Anushka

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4.0K

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1

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Re: How to proof test a continuous delivery ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Pierre,Kindly have a look at how my workflow would appear. There are a few more similar workflows. The activities highlighted in yellow are the delivery templates that need to be proof tested. As I have already configured continuous deliveries in all my campaign workflows, I would like to know if we could perform a proof test using a 'Continuous Delivery Activity' in Adobe Campaign Classic with the live data and without having to create another workflow for it ?Thanks & Regards,Anushka Rajan

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Re: How to proof test a continuous delivery ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Pierre,I have more than 50 different delivery templates that are configured using a continuous delivery activity and have been appended to the workflows.Moreover, the link that you have provided states that "Target data works only with standard delivery; it will not function with recurring or continuous delivery." For the above method that you have mentioned, I would have to configure a standard delivery for each continuous delivery template that I have already configured in my workflows and ...

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Re: How to proof test a continuous delivery ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Thanks Jon and Solon.But in my use case, I have more than 50 delivery templates that need to be proof tested and the above methods would be quite time consuming. I would like to know if we could proof test using a continuous delivery activity ?Regards,Anushka Rajan

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Re: How to proof test a continuous delivery ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Jon,In my use case I am trying to send a proof of the delivery template with all the personalizations for which dynamic values will be obtained during the workflow execution. In the above mentioned method I would only be able to send a proof of the template without any personalizations.Also the number of delivery templates is too high. Creating deliveries for each template and using them for proof testing would be quite time consuming.Regards,Anushka Rajan

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How to proof test a continuous delivery ?
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi Team, Can anyone suggest me the best method to perform proof test of a continuous delivery in Adobe Campaign Classic ?Regards,Anushka Rajan

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11.0K

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1

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How to change language in email delivery templates in Adobe Campaign Manager using Adobe Target ?
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AnushkaRajan

AnushkaRajan
- Adobe Target
Hi,There is a case where in the language of the data that has been passed from Adobe Experience Manager to Adobe Campaign Manager has to be detected and an email delivery template in the same language has to be delivered to the respective user. I have tried using if-else conditional statements but it becomes a tedious process. Can this be achieved using Adobe Target ?Could anybody suggest a better way to get the above results ?Thanks,Anushka

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946

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Re: Upload .csv file using Web Forms
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi,I tried to add an "Upload file" activity using a web form and encountered an error:BAS-010015 Cannot open file '/usr/local/neolane/nl6/var/res/partners/3b8ba59a0fdbb39a872317c86d012868.csv' with write access (errno=13, Permission denied) XSV-350058 Communication failed with media server 'http://localhost:8080'. Please check that the server is started and check if the connection parameters defined in the deployment wizard (or directly in the options), are correct. XSV-350059 Unable to upload t...

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Upload .csv file using Web Forms
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AnushkaRajan

AnushkaRajan
- Adobe Campaign Classic
Hi,There is a case where I need to upload .csv file using Web forms. Can I do that? If yes, then where would the uploaded files get stored?

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5.0K

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