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kanchanmitha
kanchanmitha
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  • Hi,This issue was closed by adobe as data started populating after 5th day but was not able to get a valid explanation from them regarding why it took so much time for audience to be reflected in target.Because of the delay in data availability we stopped using the approach.

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  • Hi Kenelson​Thanks for replying.I have raised this issue with client care. They have validated that segment is fine and it is sharing visitors with experience cloud. But why that count is not reflecting in audience. He is not sure about it. So, it is open at engineering end.Will update the thread wh...

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  • Hi settytb​I do not have people access for current account so cannot tell exact state for audience. But as mentioned in above message, tested this in another account: audience changed its state from collecting data to valid count in 5 days.Thanks & Regardskanchanmitha​

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  • Hi Jantzen.Belliston,Thanks for replying.I have validated the user id in analytics using the same segment. I visited the website myself and made myself a valid user for target activity but still after this long time somehow in target user is not able to qualify for it.As I do not have audience libra...

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  • Hi Skand,Thanks for replying but its been 1 week and still no user is qualifying for it.I have followed all the steps mentioned in documentation.RegardsKanchan Mitharwal

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