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hetfidd
hetfidd
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Re: Coupon Module Status on the Coupon Value table does not change from Available to Consumed when assigned
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hetfidd
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hetfidd
- Adobe Campaign Classic
No, we haven't been able to crack this. It seems like a bug in the module that it wouldn't look at the start and stop dates entered. The individual coupons are picked automatically (only the available ones) because the coupon campaign has been selected in the advanced tab of the delivery template. However, it ignores the dates for start and stop if we use this method. Not sure why - but it causes us issues. We have to delete all unassigned coupons if we have a new batch with new start/stop dates...

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Re: Using Dynamic Javascript page with API URL call for l...
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Milan_Vucetic
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Milan_Vucetic
- Adobe Campaign Classic
Hi @hetfiddcheck if your external account is changed or deleted.Data Source : enter the following syntax nms:extAccount:ID of your external database account in the execution instance .As the error says, rtServerInfo.extAccount[0] does not exist. Regards,Milan

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Re: Where can I download the CLIENT console for desktop?
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isahore
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isahore
- Adobe Campaign Classic
Hi @hetfidd,If you have valid access to your Adobe Campaign environment, then you can download the client console via the following link:https://<>/nl/jsp/install.jsp Regards,Ishan

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Re: Timezone to EST
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SheetalAgrawalSoni
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SheetalAgrawalSoni
- Adobe Campaign Classic
In Recepient you can use action > mass update and add field timezone and select EST as value .. Update all will update the timezone at user level For Server level timezone change you will have to insure below stuff if hybrid model .. Solution :- Revert back the oracle client to match the oracle database server version and restart. After that timezone will work as expected. however while investigating we did couple things --> 1. Changed the user timezone setting on MTA server2. Changed the MTA se...

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Re: ACC SMS ACTIVITY TRACKING - TRACK Call to actions
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Darren_Bowers
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Darren_Bowers
- Adobe Campaign Classic
Hi @hetfidd - We have faced a similar issue here in that we would like to shorten a tracked URL during the delivery preparation phase. So the delivery would wrap the click-tracked link in Campaign, then call an API to shorten the link like you have during the delivery. Since the click-track wrapping only happens during delivery, I couldn't find a way to call an API to shorten the link after this happens. The only way I found to do this is to not shorten the URL and try to create a very short cli...

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Re: Trying to create a subscription webapp that allows ra...
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Jonathon_wodnicki
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Jonathon_wodnicki
- Adobe Campaign Classic
Hi, This is from the subNewsletter template?Could you post the alteration you made? Thanks,-Jon

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Re: Using soap api, is enriching data from tables in the marketing instance possible?
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Jonathon_wodnicki
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Jonathon_wodnicki
- Adobe Campaign Classic
Hi,Assuming your message center execution instance is not the same as your marketing instance (I've seen this too many times), use your marketing instance as a reverse proxy to the message center instance. I.e.:SAP calls custom soap interface on marketing instance with model numberMarketing instance js looks up the number and makes a call to message center exec with the data it collectsMessage center sends messageStep 2 should have user-facing configuration and read the nms:extAccount table for ...

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Re: How do I configure a security zone to enable an IP range.
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David__Garcia
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David__Garcia
- Adobe Campaign Classic
from the server config files:serverConf.xml or config-.xml file just add the CIDR Some details about these ranges.CIDR Range158.52.0.0/16Netmask255.255.0.0Wildcard Bits0.0.255.255First IP158.52.0.0Last IP158.52.255.255Total Host65536CIDR Range159.41.0.0/16Netmask255.255.0.0Wildcard Bits0.0.255.255First IP159.41.0.0Last IP159.41.255.255Total Host65536

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Re: Send emails to visitors, not real time, not a list, not a recipient, already sent to via Message Center
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Adhiyan
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Adhiyan
- Adobe Campaign Standard
Hi There ,The error in the delivery comes from a missing column in the INSERT statement:INSERT INTO wkDlv_88472318T (, tsEvent, sTargetCode, iDeliveryId, iTargetDataId, sAddress, iFormat, dMessageWeight) .Can you please check the other deliveries which have gone out successfully and see what column is inserted before tsEvent column.If in the other deliveries tsEvent is the first column, then the workflow which is preparing the delivery is the root of the error feeding an empty column.Regards,Adh...

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Re: Delivery Analysis Tab - Compute Label during Analysis
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florentlb
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florentlb
- Adobe Campaign Standard
Hi there,Were you able to look at Jean-Serge's suggestion? Or have you been able to find another workaround?Florent

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