We are on Classic 7 (ACC). We are implementing SMS for our marketing org.   ACC Recipients table won't save a mobile phone number with a + sign.   It originally was saving it with a 0 and we were able to get past that.   However, that means all phone numbers are submitted through the SMS connector w...

There is a status field in the coupon value (nms) table.  This field has an enumeration of Available or Consumed. We are using an individual coupon and then calling the coupon code from the coupon table (nms) in a delivery template to add it into the template. When this happens - it is an out of the...

err:TypeError: rtServerInfo.extAccount[0] is undefinedWe have been using an API/URL call to a dynamic javascript page for the last 4 years.Our last update was in February. But I added some new code and ran a test and got this error. This is happening in our STAGING area and a new staging area that...

We used to be able to go to the support page and navigate to the release download page to get the latest client consoles.   Where are they located now and how do I get one downloaded since we are cloud hosted?

I did not see a specific answer to this question.  I saw a few similar, but not exactly.  Please do not send me to adobe documentation because they don't cover this for adobe campaign classic and I've spent hours reading their sms documentation. We are sending short notification sms for home deliver...

Trying to create a subscription webapp that allows radio buttons for three separate services Created three separate subscription services:  laundry, kitchen and general Used the oob subscription template and altered to have three radio buttons in the form, each set up to point to the different servi...

We are going to be getting a soap API call from our SAP instance when an event is triggered.   They are able to send us model number, but nothing else.  The image urls and product names are stored in a table in our AC Classic marketing instance.Is there a way to enrich any of the data coming in thro...

How do I configure a security zone to enable an IP range.  What is the syntax?  Or do I have to assign a security zone to every individual IP address in the range?  I cannot find examples anywhere for setting up a range of IPs in one security zone configuration.    We have a range of IPs for access ...

Hi,I'm trying to configure recurring deliveries for the following scenario using a workflow because it is not a real time event,but we are pulling people who received a transactional email from a real time message center event:1)  Pull non-recipients/visitors that received a welcome email via messag...

We are trying to dynamically generate delivery labels for reporting and tracking purposes for multiple creatives/templates and subject line testing.Ultimately, we'd like to have as few templates and deliveries created as possible so we don't have to generate, sometimes 80-120 delivery templates and ...