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jcwapo
Community profile jcwapo Level 3
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Joined the community 20-07-2017 2:24:41 PM
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Re: enable beep for new messages in CC chat if window is not focused
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jcwapo
- Adobe Experience Cloud
I often leave ClientCare hanging because the chat window is behind another window. It would be great to have sound notifications when the support person has messaged me. Better for everyone, and hopefully will reduce wait times!

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Email/Text Notifications when scheduled ReportBuilder reports fail
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- Adobe Analytics
We have a lot of scheduled reports out of Sitecatalyst and ReportBuilder. It's nice that they can all be maintained from SiteCatalyst, but it would be great if a report failed there was an email notification to the owner of the report. We have daily and hourly reports, and usually we're the last people to know if a report has failed (I guess it's good to know that they're reading the reports!) The only way to know if a report failed is by logging in, going to scheduled reports, expanding to 50 r...

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API Status Line Item on Customer Portal
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jcwapo
- Adobe Analytics
The API goes down quite frequently. We use this for our most read box + reportbuilder hourly/daily reports. It would be great to have another line item specifically for the Omniture API, and its status, maintenance notices, etc. on the Customer Portal. Please vote this up! https://customers.omniture.com/index.php

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Update URL Detection for Google Plus
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- Adobe Analytics
Currently the Google Plus URL detection for social networks is 'plus.google.com', but the referrer is actually 'plus.url.google.com'. I would like to have this updated to include plus.url.google.com to reflect Google's social network contribution accurately. Please vote this up!I validated this with Omniture DW by building a page view container whereReferrer type = social networkANDReferrer contains 'google.com'I only got a few google reader results, but no google plus results (plus.google.com o...

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Re: referrer domain report trended by hour
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jcwapo
- Adobe Analytics
Adding to this idea - referrer type by hour as well. Other competitive tools offer this, it would be great to be able to use this out of the box (sitecatalyst) or build it into my automated reports with ReportBuilder.

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Re: Segments based on specific dates
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jcwapo
- Adobe Analytics
I would like to see this considered for SiteCatalyst DW requests as well...

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More frequent scheduled reports
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jcwapo
- Adobe Analytics
We have many scheduled reports out of ReportBuilder, that push .mht files to a webserver every hour. It's a great solution, but I would like to be able to schedule them more frequently. Every 15 minutes would be ideal, but I could live with every 30 minutes.

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Easier update of existing scheduled report with in ReportBuilder
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- Adobe Analytics
I often make tweaks to a report that I've built using ReportBuilder. It would be nice to publish the current workbook's tweaks to a currently scheduled report. Currently you have to delete a scheduled report and then schedule the same file with all the same information. This way I wouldn't have to remember the distribution list, time scheduling, file format, etc. every time I make a small change to the report. It would work like this: When you schedule a report, you have the option of overwritin...

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Enable update of all queries in a workbook (not just ORB queries) in ReportBuilder
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jcwapo
- Adobe Analytics
Sometimes not all data is available in SiteCatalyst - but on a website. It would be great to be able to build web queries into a workbook to pull data in from websites. I would also like to be able to query databases (odbc, etc.) but can understand how that would be much more difficult.

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Re: Make a "Social Media" referring domains type
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- Adobe Analytics
How about adding social media to the dropdown filter as well? It's frustrating to filter out search engines AND social media when selecting 'external'.

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Re: Removing fictious Facebook referral traffic
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- Adobe Analytics
in the meantime you can add it to your internal URL filters. Also note that if you're using the social plugin module, those will be counted as referrals from Facebook as well.

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Enable HTML as a publishable File Option from ReportBuilder
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jcwapo
- Adobe Analytics
There are daily/hourly reports that I would like to publish on an intranet using ReportBuilder, but the only web file format available is MHT. This is only viewable in Microsoft IE. Please enable the ability to publish reports built with ReportBuilder via HTML.

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Admin Rights - View SiteCatalyst as particular user group
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jcwapo
- Adobe Analytics
It would be great as an admin to troubleshoot with a user while under the same report viewing constraints. For admins only, there should be a dropdown in the menu bar where you can change what group you are viewing SiteCatalyst. This would prevent us from having to create a dummy user under that group, or from having to review that group's settings.

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