I often leave ClientCare hanging because the chat window is behind another window.  It would be great to have sound notifications when the support person has messaged me.  Better for everyone, and hopefully will reduce wait times!

We have a lot of scheduled reports out of Sitecatalyst and ReportBuilder.  It's nice that they can all be maintained from SiteCatalyst, but it would be great if a report failed there was an email notification to the owner of the report.  We have daily and hourly reports, and usually we're the last p...

The API goes down quite frequently.  We use this for our most read box + reportbuilder hourly/daily reports.  It would be great to have another line item specifically for the Omniture API, and its status, maintenance notices, etc. on the Customer Portal.  Please vote this up! https://customers.omnit...

Currently the Google Plus URL detection for social networks is 'plus.google.com', but the referrer is actually 'plus.url.google.com'.  I would like to have this updated to include plus.url.google.com to reflect Google's social network contribution accurately.  Please vote this up!I validated this wi...

Adding to this idea - referrer type by hour as well.  Other competitive tools offer this, it would be great to be able to use this out of the box (sitecatalyst) or build it into my automated reports with ReportBuilder.

I would like to see this considered for SiteCatalyst DW requests as well...

We have many scheduled reports out of ReportBuilder, that push .mht files to a webserver every hour.  It's a great solution, but I would like to be able to schedule them more frequently.  Every 15 minutes would be ideal, but I could live with every 30 minutes.  

I often make tweaks to a report that I've built using ReportBuilder.  It would be nice to publish the current workbook's tweaks to a currently scheduled report.  Currently you have to delete a scheduled report and then schedule the same file with all the same information.  This way I wouldn't have t...

Sometimes not all data is available in SiteCatalyst - but on a website.  It would be great to be able to build web queries into a workbook to pull data in from websites.  I would also like to be able to query databases (odbc, etc.) but can understand how that would be much more difficult.  

How about adding social media to the dropdown filter as well?  It's frustrating to filter out search engines AND social media when selecting 'external'.