Perhaps we are getting closer to figuring out this bug. Seems to be a bug because these promotional adjustments are not required for another card or preview image Ive had to deal with.I set up 4 test folders numbered 002-005 here:https://drive.google.com/folderview?id=0B4S58WYZQRxUTHpuYzZoTUlLOTQ&us...
Great! let me know what you find. I spent some time with a rep at gold support on Friday but it seemed the banner down sampling was reducing the image down to 320x320 for web-view. We tried different workaround with px size and proportions but it got pretty ugly. Also this seems to just be an issue ...
I was just notified that the new update was suppose to resolve this issue. So I refreshed my web app, rebuilt it, uploaded high res png for the two banner cards affected and its still blurry. Any other recommendations?