Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

robertw59784382
robertw59784382
Offline

Badges

Badges
10

Accepted Solutions

Accepted Solutions
0

Likes

Likes
5

Posts

Posts
15

Discussions

Discussions
1

Questions

Questions
14

Ideas

Ideas
0

Blog Posts

Blog Posts
0
Top badges earned by robertw59784382
Customize the badges you want to showcase on your profile
Re: File resources upload limit
Avatar
Ignite 5
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Ignite 5
Give Back 5
Ignite 3
Give Back 3
Give Back
View profile
robertw59784382
- Adobe Campaign Standard
I think you're right. Will request this from the agency that manages our servers.Thanks for your help!

Views

1.0K

Like

1

Replies

0
Re: Viral and social marketing Setup
Avatar
Give Back 1000
Level 10
florentlb
Level 10

Likes

240 likes

Total Posts

1,109 posts

Correct reply

242 solutions
Top badges earned
Give Back 1000
Ignite 70
Ignite 60
Ignite 40
Ignite 50
View profile
florentlb
- Adobe Campaign Standard
Hi Rob,Yes, you can find this package as explained here: Installing packages Florent

Views

631

Like

1

Replies

0
Re: Enrichment throughput
Avatar
Give Back 1000
Level 10
florentlb
Level 10

Likes

240 likes

Total Posts

1,109 posts

Correct reply

242 solutions
Top badges earned
Give Back 1000
Ignite 70
Ignite 60
Ignite 40
Ignite 50
View profile
florentlb
- Adobe Campaign Standard
Hi Rob,Any update on your investigations?Let us know,Florent

Views

697

Likes

0

Replies

0
Re: SMS deliveries stuck on 'Start Pending'
Avatar
Ignite 5
Level 2
robertw59784382
Level 2

Likes

5 likes

Total Posts

15 posts

Correct reply

0 solutions
Top badges earned
Ignite 5
Give Back 5
Ignite 3
Give Back 3
Give Back
View profile
robertw59784382
- Adobe Campaign Standard
Hi Adhiyan,Apologies, no - the MTA service is not on the processes list. I have asked our agency if they can start it.Thanks,Rob

Views

1.4K

Likes

0

Replies

0
Re: Auto-reply email setup?
Avatar
Give Back 200
Level 10
pablo_rosero1
Level 10

Likes

84 likes

Total Posts

348 posts

Correct reply

77 solutions
Top badges earned
Give Back 200
Validate 250
Validate 100
Validate 50
Validate 25
View profile
pablo_rosero1
- Adobe Campaign Standard
Vipul Raghav​Garima Gakhar​

Views

1.4K

Likes

0

Replies

0
Re: Deliveries and queries getting stuck
Avatar
Give Back 1000
Level 10
florentlb
Level 10

Likes

240 likes

Total Posts

1,109 posts

Correct reply

242 solutions
Top badges earned
Give Back 1000
Ignite 70
Ignite 60
Ignite 40
Ignite 50
View profile
florentlb
- Adobe Campaign Standard
Hi Rob,Is your instance hosted by Adobe? If so, I'd recommend contacting our support team.If hosted by your company, I'd suggest checking with the department in charge of the network or your Adobe Campaign installation. (Double-checking with support could be useful as well).Do you encounter this in specific cases only or does this happen every time?Let me know,Florent

Views

559

Likes

0

Replies

0
Re: Unsubscribes in reports?
Avatar
Give Back 10
Level 3
davidk46719882
Level 3

Likes

7 likes

Total Posts

18 posts

Correct reply

8 solutions
Top badges earned
Give Back 10
Ignite 1
Give Back 5
Give Back 3
Give Back
View profile
davidk46719882
- Adobe Campaign Standard
Hi Rob,It will work only for the future unsubscribes. But you can change the URL type to "Opt-out" in the old deliveries then recompute delivery and tracking indicators to retrieve the old unsubscribes. Please do it on a dev/test environment first.ThanksDavid

Views

991

Like

1

Replies

0