Hello, Is it possible to use conditional HTML formatting in a Transactional Email Template based off of an RT event value? I've been testing with something basic like this: <% if ( <%= rtEvent.ctx.email.@type %> == 'Order' ) { %>Your Order is en route<% } %><% else { %>Your Order is delayed<% } %> I...

Hello, We are on V8 and are implementing Transactional Emails through the Message Center (so Campaign Classic based configuration options). I'm curious how others approach these situations, please let me know what you think: Reporting on deliverability and engagement -- essentially, the finance team...

Hello, We are in the midst of implementing Message Center for our V8 Campaign instance. One of our requirements is to attach message specific PDFs to templates -- for instance of invoices. I've found documentation that discusses how to attach a PDF to the email located here: https://experienceleague...

Hello, We are hoping to add Subject Line to one of our daily exports (delivery or recipienttrackinglogs seem to make the most sense). We can find the field under email header parameters off of 'Delivery', however this is only available in the Data Extract activity, and since it can't be added throug...

Hello, We haven't been able to find defaults around how long email data will be tracked or stored -- hoping someone in the community can help us? What we'd like to know:1. If I send an email today, how long will clicks/opens be tracked on said email?2. How long will the clicks/opens from today be st...

Hello, Ever since the Apple Mail Privacy Protection was made available on September 20th 2021, it appears to have significantly impacted our 'Unique Opens' reporting numbers. As we understand it, Apple preloads the email content regardless if the user actually opens the email or not. This appears to...

Hello, I'm curious if there is a way to make exclusion lists and catalogs dynamic based on the criteria in the rules that we use to establish them? I see this documentation https://experienceleague.adobe.com/docs/target/using/recommendations/criteria/dynamic-static/use-dynamic-and-static-inclusion-r...

Hello, We are noticing some odd email behavior and are wondering if the community has any suggestions on how to approach it -- Recently our marketing emails have been flagged as 'Suspected Spam' when we send them to ourselves. This is not universally the case however, as I might receive it as 'Suspe...

Hi All, On our site we are storing some data in localStorage that we'd love to reference for a Target audience. We tried to reference it through a profile script, but are presented with an error: "Your updates did not publish to Adobe's delivery network : Invalid script - Syntax or runtime error whi...

Hello, We are trying to get to a Unique Opens vs Person Opens. Adobe Campaign has a Unique Clicks (# of broadlog with click) and Person Clicks (# of people with click). They both count clicks but Unique is just the recipients and Person is meant to be recipients + users who clicked from a forwarded ...