OK so you should ask the technical administrator of your platform to
enable it (it is not started by default because not everyone uses
Inbound Interaction): as explained in the documentation link I pasted
above, the "autoStart" should be set to "true" in the configuration file
of your instance. Typically in config-.xml, simply
search for the "interactiond" section and change the autoStart
value:After a restart, new inbound
interactions should be inserted in the DB.Best regards,Thomas