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richard_h1
richard_h1
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Recycle bin for deleted Discover projects - Adobe Analytics 19-05-2014
It's too easy to delete tabs and entire projects. I've just had an entire project with hours of work removed without even a prompt. Ideally there should be a recycle bin for Discover projects.

Views

865

Likes

3

Replies

0
Schedule Target Reports by Email - Adobe Target 24-04-2014
Currently there's no usable way to have your Target test results emailed for review on daily/weekly basis. I've tried to do this via; SiteCatalyst, Discover and Report Builder and the end result is always something that is unreadable in Excel. I feel this could be fixed if SiteCatalyst didn't only email you the top five results when you break-down a report and then schedule for emailing - we always have more than 5 tests/campaigns running, otherwise the emailed presentation format is good.Please...

Views

1.9K

Likes

5

Replies

1
Conversion and Traffic variables to be correlation aware - Adobe Analytics 19-04-2014
When you break-down props and evars by other props and evars you need to know/remember what the applicable/allowed evars and props are. In my experience we show users some new cool tracking we've implemented but no one remembers how to break them down by the other specific evar or prop as they just see a load of sub-menus which confuses them. SOLUTION: Within the SiteCatalyst interface you create relationships between evars/props which would appear in a common break-downs contextual menu. This w...

Views

2.1K

Likes

10

Replies

2
Promote the Adobe Community forums - Community Help and Feedback 07-04-2014
Hi - there's no one single place to ask questions related to Adobe products, such as; SiteCatalyst, Test& Target, Discover etc. It would be VERY useful to ask/answer questions with other Adobe product users which in turn would mean fewer client care requests for Adobe. I believe the Adobe Community forums is the answer but I don't think many people know about it because there's very little activity. My suggestion would be to have links in the footer and other prominent places of; SiteCatalyst, T...

Views

3.8K

Likes

3

Replies

3
Re: Wait times for Client Care chat or phone support are > 20 minutes on average now - Please improve! - Adobe Experience Cloud 28-03-2014
Regarding Twitter @AdobeMktgCare - I've "tweeted" twice and never received a reply. The default response/solution from Client Care seems to be: deleted cache and cookies and try again. The support is so bad that when I encounter problems I don't submit them as I know the reposnse will be nonsensical. What would be usful if there was somewhere we can see the known issues that have been reported/being worked on - this would also save Client Care resources.

Views

4.9K

Likes

0

Replies

0
Click Map is rubbish - please replace/fix it. - Adobe Analytics 17-10-2013
This has always been the case. The data doesn't make sense and it doesn't work on most pages, in addition I have to change my browser to get it to work. Why should I have to pay for Crazy Egg for something my Adobe $$$ should be paying for?

Views

8.7K

Likes

43

Replies

7
Processing rules - support Products variable - Adobe Analytics 09-10-2012
As a basic measure it would be very useful to be able to set the product key/name, as in s.products=";iPod";

Views

1.5K

Likes

9

Replies

1
Re: Make SiteCatalyst compatible with Chrome!!! - Adobe Analytics 08-08-2012
I should also add that Test& Target doesn't work with Chrome either. Does QA exist at Adobe?

Views

1.6K

Likes

0

Replies

0
Make SiteCatalyst compatible with Chrome!!! - Adobe Analytics 03-08-2012
SiteCatalyst is extremely buggy when using Chrome yet Chrome has nearly 30% market share. I don't want to be using 2 web browsers all the time so please fix this. Try making a data warehouse>create a segment>advanced delivery options using Chrome - it's a joke.

Views

1.6K

Likes

7

Replies

1
Re: Make calendar events report suite specific - Adobe Analytics 25-01-2011
Assocaiting Calendar Events to a specific report/classification should also be possible.

Views

5.3K

Likes

0

Replies

0