Hello Jameel,you can also do it without filtering dimension by checking if tracking log exists where message was successfully sent and with user action not equal to opt out.BR,Marcel

Here you go:This is already available in a computed field in nms:deliveryLogStats schema even if you want to compute your own using workflow you can refer to following workflow: Query: soft bounces greater than 3 Empty template to create a new workflow Hope this helps,Regards,Amit