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Nigel_Pegg
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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
Looking at the logs you sent (thanks, btw), it definitely looks as though you're using the same AdobeHSAuthenticator for the prelobby, lobby, and the custom room - this is where I'd start untangling it : Every time you want to start a connection, just spawn a new IConnectSession and AdobeHSAuthenticator. nigel

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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- Adobe LiveCycle
HI Joe, The ZOMBIE situation essentially means that 2 users are logging in with the same client ticket - meaning that they're identified as the same connection. In this case, when a new user logs in with that identical connection, the service thinks that it's redundant, and kicks out the original connection (usually, it means there's a client reconnecting, where the old connection is still hanging around). Are you reusing the same AdobeHSAuthenticator for multiple users (CSR, users, etc)? One wa...

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Re: multicast when one user is behind a firewall
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Nigel_Pegg
- Adobe LiveCycle
Hi Dan, If any of your users can't connect due to firewall issues, the server will need to take over for all users. You could always kick out users who can't connect. streamMulticast applies only to Audio and Webcam streams. You can set p2pDataMessaging in the nodeConfiguration of individual nodes to do data via p2p. nigel

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Re: p2pdatamessaging node property reverts to disabled after enabling it
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Nigel_Pegg
- Adobe LiveCycle
Hi Mickey, Just a heads-up : you're right, someone broke this poor little checkbox =(. We've checked in a fix that will go out in the next release, due in weeks (not months!). nigel

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
A couple of followup questions/thoughts :Are you reusing the same room that you've put into STATE_ENDED? If you are, an easier way to do this would be to kick out the customer user, rather than shutting down the whole room. userManager.removeUser() would accomplish this - the user won't be allowed back in unless you re-authenticate them.In theory, this shouldn't be causing your issue, but it's definitely easier to manage. Once I see this error (the user getting kicked out of the room) from your ...

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
Hi Joe, Sorry, I don't think anyone offered to look through your code. Again, could you please send us client logs - these are the trace outs that Flash Builder shows while you're debugging. nigel

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
Hi Joe, Client logs that show what's going on when customers are getting kicked out would be really, really useful. nigel

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Re: What does RoomManager.noHostTimeout do?
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Nigel_Pegg
- Adobe LiveCycle
As policy, if it's not in the docs, it means it's not officially supported. I'd steer clear of unsupported features. nigel

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
Just confirmed - the Room Console has at least one condition where it might mistake another SessionError for this quota problem. I do find it suspicious that you were just talking about noHostTimeout right before this issue started. Have you been messing with that setting? nigel

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Re: Addition to URGENT Chat&: Max Monthly Usage Reached in 24hrs on Commercial Account?
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Nigel_Pegg
- Adobe LiveCycle
Hi guys.Ditto what Jamie's saying - client logs would be the key here to seeing what's going on. It's my suspicion that the monthly quota exceeded message is a (very unhelpful) bug in the Room Console - it's likely responding to some other condition which it's mistaking for this. nigel

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Re: Recording Archive is not dump on Repository.
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Nigel_Pegg
- Adobe LiveCycle
Yeah, for instance I have a webdav (not telling you where running onport 4502. Doesn't seem to matter, as long as I specify that inregister-repository. nigel

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Re: How to build an LCCS app w/ AEC that will also support FP 10.0
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Nigel_Pegg
- Adobe LiveCycle
I don't have the full info on configuring, but to be clear, you'll end uppublishing 2 SWFs for this - one for Player 10.3 and beyond, and one forPlayers lower than that. You'll have to do a little detection for this andchoose which swf makes sense per client. nigel

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Re: Screen sharing with allowDuplicateUserIds=false problem
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Nigel_Pegg
- Adobe LiveCycle
Hi Ehud, Sorry, but it's a sad fact of life that specifying a release dateautomatically causes us to miss that date =). We'd prefer to be vague,although I'll say that it's less than a month away. nigel

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Re: WebcamPublisher/onNetStatus() line 1400 TypeError: Error #1009: Cannot access a property or method
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Nigel_Pegg
- Adobe LiveCycle
Hi there, Hmmm, this seems to be a weird race condition - do you see it every time,regardless of timing? We'll get it fixed for the next release (in weeks, notmonths). In the meantime, a trivial fix would be to subclass WebCamPublisher likeso : override protected function onNetStatus(p_evt:NetStatusEvent):void { if (p_evt.info.code=="NetStream.Connect.Success" && _stream) { setTimeout(sendSnapShotPermission, 500); _stream.send("|RtmpSampleAccess", true, true);* } } nigel

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Re: Screen sharing with allowDuplicateUserIds=false problem
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- Adobe LiveCycle
Quick update - this will be fixed for the next release, due out in weeks, not months =). nigel

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- Adobe LiveCycle
Hi Ehud, Shoot, looks like a bug got injected here. We'll hopefully get this clearedup for the next release. nigel

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Re: Adding a share/save screenshot button for WebCamera model?
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Nigel_Pegg
- Adobe LiveCycle
A quick google showed this : http://snipplr.com/view/12267/ nigel

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Re: Start camera feed without asking user permission on mobile
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Nigel_Pegg
- Adobe LiveCycle
Yeah, wouldn't it be awesome if you could just start the camera without theuser knowing? That way, you could spy on them and record what they're doing,and they'd have no idea. 😃 (there's no way to disable this - it's for security reasons - we have noway to prove that you made them click on a button that says "start sharingcamera" - there needs to be an intermediate native step that confirms withthe user). nigel

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Re: BatonProperty 1 level object set through Room Console not updating
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- Adobe LiveCycle
Hi there, Did you wait for the value to round-trip through the service? You shouldget a CHANGE event indicating it's changed. nigel

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Re: Error #2032 Belgium
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Nigel_Pegg
- Adobe LiveCycle
Hi Eric, Although I really want to see you succeed, this is definitely a Flex issuemoreso than an LCCS one - maybe posting to those forums could help? nigel

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Re: Feature Request: option to capture recorded session as an MP3 artifact
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- Adobe LiveCycle
I would like a pony =). Are you asking for just the audio? nigel

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Re: Want to embed A/V recording into a PDF document
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Nigel_Pegg
- Adobe LiveCycle
Hi Jeff, I'm sure you're aware, but you can actually host Flash applications in PDFvia the portfolios feature. I don't know much about this, so you might haveto seek help in another forum, but I don't see why it couldn't work.As to supporting the feature of your choice, we're always willing to listen,but in this case, we made a pretty explicit decision. I'm not sure how muchyou know about video transcoding, but it's a non-trivial problem requiring alot of CPU and memory resources. Hosting such s...

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Nigel_Pegg
- Adobe LiveCycle
Hi there,It seems like you should read the docs for recording, posted up here :http://learn.adobe.com/wiki/display/lccs/10.1+Overview We explicitly do not produce 1 flv for you to play back - the workflow isthat you create an application to play the recording back. Hope that helps nigel

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Re: Disable the default "Start my camera" button for rtc WebcamPublisher
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Nigel_Pegg
- Adobe LiveCycle
Hi there, For situations like this, we highly encourage that you build your owncustom UI using the WebcamPublisher / WebcamSubscriber. It's got all of thesame functionality as the WebCamera pod, but with a LOT more flexibility. nigel

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Re: How to pass in shared objects to room after creation with server2server api
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Nigel_Pegg
- Adobe LiveCycle
Hi There, The feature which does this for you is templating. You can set up thatsharedProperty once, at developer time, then save it in an applicationtemplate (from the Room Console or Dev Portal), which you use as the secondparameter in createRoom. Then all new rooms come pre-provisioned with thesharedProperty. Even values entered in there are saved. see : http://learn.adobe.com/wiki/display/lccs/6.3TemplatingroomsHope that helps, nigel

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Re: userManager binding warning when running the MulticastTest sdk sample
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- Adobe LiveCycle
Hi Mickey, I'm through being stubborn - this has been fixed for the next release =). thanks for taking the time to report it! nigel

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Re: How to pass in shared objects to room after creation with server2server api
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- Adobe LiveCycle
Tip : Spend more time explaining the problem. nigel

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Re: Feature request : get latest room function in server to server apis
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- Adobe LiveCycle
#2 sounds like the way to go to me =). nigel

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Re: How to get remaining time for baton after setting timeOut property
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- Adobe LiveCycle
That's no big deal - just extend BatonProperty and replace instantiation ofthe Baton with your extended Baton, then add a getter which returns that newgetter you added to Baton.. nigel

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Re: App often hangs for aprox. 1 min.
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Nigel_Pegg
- Adobe LiveCycle
I'd encourage you to include all debug console info. It looks like your session is restarting completely.

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