Hi there,Session refresh can mean a few things:Internal URL filters are wrongNot all pages of the site are taggedLong videos or content pagesLanding page load times are longRedirectsCross Domain issuesIf you're having issues with high session refresh (I think Adobe considers high to be over 4%) then take a look at your internal URL filters (if you're admin), and a full site tagging audit.I had big issues with session refresh caused by cross domain issues and visitor ID not carrying over the same...