Hi Mr. Webb, As an ex-Adobe employee, I regret the inconvenience caused to you. I know a couple of people in the concerned Adobe team and will try to connect them. Meanwhile, I have fair understanding and access to Adobe Solutions and work with Adobe Partner firm. As I can sense it is quite urgent, I would be happy to help you. You can reach me at +91-9811638252. Thanks Akshay Bhardwaj