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jantzen_b
jantzen_b
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Re: need help - How to use Core Services Audience with Target? - Adobe Experience Cloud Audiences 21-10-2016
Steve,When using Customer Attributes, you'll want your CSV file to match against a declared ID, not the Marketing Cloud ID (mid). This declared ID is also called an Alias ID. More can be read about this ID in this article. Keying off the declared ID rather than the MID allows you to give the same user the same experience across multiple devices. This is also the reason the AuthState is needed (see below).Additionally, a common issue I see with customers trying to use Customer Attributes in Targe...

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Re: Error on Adobe Analytics - Dynamic Tag Management 20-10-2016
Aurelie,You can also contact your Account Manager regarding the supported user issue. If you don't know who your AM is, PM me your company info and I can send you their details. Thanks,Jantzen

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Re: Profiles and Audiences - Active/ Inactive question... - Adobe Experience Cloud Audiences 19-10-2016
Thanks for clarifying your question. Turning on a subscription isn't permanent. You should be able to remove the subscription in the Customer Attributes interface. The limit is an "at any given time" figure.In my test instance, I was able to remove the subscription by clicking into the attribute source and clicking on the "X" next to the subscription.

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Re: Error on Adobe Analytics - Dynamic Tag Management 19-10-2016
Are you a supported user for your organization? If not, you'll likely receive that error. Do you happen to know who might be a supported user from your organization?

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Re: Error on Adobe Analytics - Dynamic Tag Management 19-10-2016
Aurelie,Unfortunately, I think this does need to go to Client Care. The error isn't descriptive enough for me to give you general help. Go ahead and contact client care by emailing clientcare@adobe.com. Please include the screenshot and the steps you took to be presented that error. Thanks,Jantzen

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Re: Problem with re-activating a User in DTM - Dynamic Tag Management 18-10-2016
Marcus,If your user was created through the Marketing Cloud, using the reset password link on dtm.adobe.com won't work. You may need to contact support with these details. They can then look through the backend system to see if your user still exists in the DTM system. If it does, they can have the engineering team remove the user. Once this is done, your Marketing Cloud System Admin can remove you from the permissions group and re-add your user. This will create your user in the DTM system agai...

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Re: Error on Adobe Analytics - Dynamic Tag Management 17-10-2016
Hi Aurelie,Do you have a screenshot of where the error took place? I'm assuming you may need to Client Care on this one, but we'll definitely do our best to help if possible.Thanks,Jantzen

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Re: How to set "Secure" and "HTTPOnly" attributes on the s_fid cookie for Omniture AppMeasurement.js - Dynamic Tag Management 17-10-2016
Hi Scott,I looked through some of our engineering notes and it looks like this was addressed for Analytics a few years ago. Is this specific to DTM? If so, I'd suggest opening a ticket with Client Care. They can create a bug for the DTM team to look further into it.Cheers,Jantzen

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Re: General Page Load Rule - Dynamic Tag Management 11-10-2016
Hi Ali,The Analytics tool in DTM will fire an Analytics s.t() (Page Load) beacon on each page by default. You don't need a "blank" page load rule in the rules section. Each rule in the page load rule section just modifies that default beacon. If you have a rule that isn't making any modifications to the defaults set in your tool, I'd recommend removing it. As always, be sure to test this in your staging environment before deploying in production.Cheers,Jantzen

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Re: Profiles and Audiences - Active/ Inactive question... - Adobe Experience Cloud Audiences 10-10-2016
Kevin,Creating a Customer Attributes data source does not count against any limits. You can always add new data sources, so long as they have a unique alias ID. The only limits or "slots" as you called them are around subscriptions. You can find more about the subscription limits here. I've posted them below for convenience. When configuring subscriptions and selecting attributes, the following limits apply depending on the solutions you own:Analytics Standard: 3 totalAnalytics Premium: 200 per ...

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