The handles (highlighted in red) will only let you reorder if the underlying folder is of type sling:OrderedFolder. Folders can be - sling:folder- nt:folder- sling:OrderedFolder two of those three won't re-order. much of /content/dam is sling:folders fyi -- so not reorderable Open a Daycare ticket if you want to pursue this further.

Why step 3? You don't need to restart AEM after installing a ServicePack. The main thing to be cognizant about for a Publish Service Pack install is you don't want live web traffic hitting that instance so a practical approach here is to remove each Publish one-by-one out of your load balancer and upgrade each individually. Rotating instances in and out of service while doing it as to not impact your production site.

Do you mean rep:Policy nodes?   

what I'm saying is -- Adobe Customer Care has seen incidents with organizations who use Mutual SSL (always seems to be banks) where they encounter odd edge case scenarios where the Java JVM selects the wrong alias during handshake and this is leads to failed SSL connections.

Lucene is case sensitive. You'd need to run the token through the LowerCaseFilter Do you have a custom index for your queries? To accomplish this you'll need to modify an index definition in CRX/DE. I'm going to assume you're using a custom index 1) under /oak:index/your-custom-index2) add an analyzers nt:unstructured node3) add a default nt:unstructured node under analyzers 3) add a filters nt:unstructured node under default4) add a LowerCase nt:unstructured node under filters5) reindex the ind...