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adobekirk
adobekirk
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Re: Adobe Preflight crash on Android - Adobe Experience Manager Mobile 17-02-2017
Hi Leo,I'm unable to reproduce this crash on my KitKat test device (Samsung SM-T320, 4.4.2). My attempts used a clean install of the latest AEM Preflight (version 2017.2.0).Can you send me a private message with the crash log from one of your devices? Just let me know if you need help obtaining a crash log.Thanks,Kirk

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769

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0

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0
Re: Hyperlinks to PDFs in Android in-app browser - Adobe Experience Manager Mobile 10-02-2017
Hi TK_ITA,I was able to download the app and get into the RESULTS section from within the in-app browser. However, all of the results were in HTML. They all successfully opened up within the in-app Webview. Can you share with me the exact URL that is linked from within the app? Feel free to send it privately if it is sensitive.Thanks,Kirk

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10.7K

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1

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Re: Hyperlinks to PDFs in Android in-app browser - Adobe Experience Manager Mobile 10-02-2017
Hi Keith,Thank you for the URLs. You provided both an HTTP URL that redirected to an HTTPS URL, as well as an independent HTTPS URL. The HTTP URL responds with a 301 that redirects to an HTTPS URL. Both HTTPS URLs return 503s (meaning they are unavailable). Can you let me know when your HTTPS web server is working again or send me different URLs? I'm testing via curl:> curl -I [HTTPS_URL]HTTP/1.1 503 Service Unavailable> curl -I [HTTP_URL]HTTP/1.1 301 Moved PermanentlyLocation: [DIFFERENT_HTTPS_...

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10.6K

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1

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0
Re: Hyperlinks to PDFs in Android in-app browser - Adobe Experience Manager Mobile 03-02-2017
Hi Keith,Can you verify that you've specifically been able to reproduce the https issue with Acrobat Reader (and not another PDF reader)? It is the burden of the PDF reader to handle the https intent and not all PDF readers handle https intents. Also, can you include the URL of the PDF which you're testing? [Feel free to scramble the domain and/or some of the letters - I'm interested in the overall structure and placement of non-alpha characters.] Thanks,Kirk

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10.7K

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1

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Re: Hyperlinks to PDFs in Android in-app browser - Adobe Experience Manager Mobile 30-01-2017
Hi Keith,Android does not ship with a default PDF reading experience, so Android users view PDFs through third party apps like Adobe Reader. This is different than iOS, which includes PDF rendering within the browser. At the time of this writing, AEM Mobile does not support the rendering of arbitrary PDFs in the in-app web browser (or anywhere outside of articles), so the customer leaves the app to view a PDF delivered directly from an HTTP endpoint.If there is a PDF renderer app like Adobe Read...

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10.7K

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1

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Re: Unclear error "Invalid Version: Version 6.0.3" when adding android platform - Adobe Experience Manager Mobile 02-11-2016
6.0.3 was a bad release - this problem should be fixed with 6.0.4 (released today).Thanks,Kirk Mattson

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635

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0

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0
Re: Having Trouble Updating an App in Google Play Store - Adobe Experience Manager Mobile 24-10-2016
Hi Tommy,Do you have the AEM Mobile Signing Tool? My guess is that you do, but that you cannot use the ".jks" file with it because the tool is wants a ".keystore" file. Both can contain certificates, and so my first try would be to backup the original file, then create a copy with the extension of the file changed to ".keystore" and see if that works in the tool. If that doesn't work, you'll need to better understand what's in the file. There are many tools available to do that - one that I have...

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975

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0

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Re: YouTube streaming very glitchy on Android phones - Adobe Experience Manager Mobile 23-05-2016
If you have access to host the video directly (for example, from your own servers or a Vimeo pro account), the best way to deliver video playback on AEM Mobile Android is to directly link to the .mp4. This can be done either with a video overlay (from InDesign content) or the tag in HTML. Fullscreen video is fully supported from video overlays using the AEM Mobile video player, but not yet from HTML (although it is on our list).A direct embed tag will use Android's HTML video player, which sho...

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569

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0

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Re: Best practices for testing - Adobe Experience Manager Mobile 28-04-2016
In addition to Colin's remarks (which are great and apply to both Android and iOS), here is a bit more detail for Android:* Variety is the key. Your first few test devices should be very different from each other not only in screen size, but also in manufacturer, Android version, and screen density.* Definitely include a Samsung phone, not only because they sell well (so your customers will likely have them), but also because Samsung tweaks Android in ways that surface bugs we don't see in other...

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675

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0

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Re: Long Scrolling Articles on Andriod - Adobe Experience Manager Mobile 18-09-2015
We are still looking at this one. We have not been able to repro on other Samsung tablets like SM-T321 / 4.4.2 or SM-T900 / 4.4.2. Also, as your experience matches, it does not repro on non-Samsung tablets. Throughout this investigation, however, we have been able to fix the white-screen / slow-loading part of the issue, and I'll do my best to explain that here: A complete content load involves two phases - the first phase brings up a low-res version of the content, and that should happen immedi...

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705

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0

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