Understood. Hopefully you get the support you need sooner rather than later.Try building a template using the drag and drop editor. I found it to be relatively simple to build a template from scratch, and then for images if you have a hosting area you can temporarily use for the images drop them on there and hot link. We do this for certain images to ensure they are consistent with the photos on our website.Good luck - happy to offer advice where I can, as I was in a similar position when we fir...