Garima_Gakhar
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Re: Sending an email from an external file
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Garima_Gakhar
- Adobe Campaign Standard
Hi arouillard​The second Activity in the Workflow where Audience is being saved, what was the option selected and did the Audience already exist within ACS Instance.To answer your first question, Is that significate that I need to save these contacts in my application (in nmsRecipient) -> You need to define a one time Audience.Therafter keep updating it everytime a new file is uploaded. Then Save the Audience as per correct option, query it/Read Audience to target Delivery.

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Re: Sending an email from an external file
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Garima_Gakhar
- Adobe Campaign Standard
Hi arouillard​This can be achieved by Save Audience Activity.Once data is loaded within the Workflow, select the appropriate option to either update/create an audience, or create a unique audience etc:Then define your query to select records from this Audience, followed by the Email Delivery Activity targeting Audience defined upstream in the workflow.

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Re: Push message logs
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Garima_Gakhar
- Adobe Campaign Standard
raultorga​You could check on associated event data under Marketing Plans -> Transactional messages -> Event configuration, on the left hand side, you will notice 'Resource Preview'.This maintains a copy of the data and metadata.

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Re: Push message logs
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Garima_Gakhar
- Adobe Campaign Standard
Hi raultorga​The only visible information is within the RT or Message Center Server.Associated details could be tried fetching using an API Call.

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Re: Table column not equal to value in targeting dimension
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Garima_Gakhar
- Adobe Campaign Standard
Hi cynthiea23288109​Thats not really possible.You cannot query a temporary table, this is because there won't be any valid Filtering Dimension for that Query Activity. Without a query you won't be able to select the desired value and then match it with the Delivery's additional value.

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Re: Table column not equal to value in targeting dimension
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Garima_Gakhar
- Adobe Campaign Standard
Hi cynthiea23288109​Kindly confirm by delivery (current table) are you referring to the Delivery which is selected as a part of the Split Activity.And by current value selected within a Workflow, are you referring to values included within the Temporary Tables created during Workflow execution.

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Re: Question on ACS Campaign API
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Garima_Gakhar
- Adobe Campaign Standard
Hi Clarence,The following link gives some insights around fetching Unsusbcription details using API:https://documentation.mailgun.com/en/latest/api-unsubscribes.html#examples Apart from this, the below link gives some reference about fetching Subscriptions in ACS, not sure if Unsubscriptions would work in a similar manner:Adobe Campaign Standard API

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Re: Uploaded fonts are not displaying correctly in HTML landing page
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Garima_Gakhar
- Adobe Campaign Standard
Hi nikitap46765450​When you say the fonts and js files been used in the html (Landing Page) have been manually defined in Public Resources section, kindly confirm is this being done by duplicating an existing Landing Page Template.

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Re: ACS anti-spam analysis - score of 0.0
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Garima_Gakhar
- Adobe Campaign Standard
Hi daniel.diaz​This indeed is a Spam Check Rule.I tried replicating the issue from my side and was able to see the same message with 0.0 score. Even though it doesn't contribute to an overall score, it surely can mark your email as Spam.I believe this rule exists to warn Recipients of those emails which claim you have won huge sum of money etc.When I changed the amount within email body to a decent amount, the rule check didn't show up in Spam Analysis.

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Re: Fetching file with Transfer file
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Garima_Gakhar
- Adobe Campaign Standard
Hi torspo55​File Upload/Download Activities mention 'relative path' which pertains to the path within the External Account (SFTP/S3/FTP) selected as below:Relative means from the root directory. So if the External Account is already configured mentioning the hostname, account, password and port details, you simply need to specify the path as below:/ or . specifies root directory.You do not need to specify the entire SFTP/FTP details agai, unless the 'Quick configuration' option is selected.

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Re: Identifying a 'no activity' segment of customers
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Garima_Gakhar
- Adobe Campaign Classic
Hi juliak39390008​A Segmentation Activity might also help.Filter/Segment out records who have opened/clicked the email/SMS and generate a complement.Set the Segmentation condition for specific Delivery and let Resource Type be Profiles (profile).Then target the Recipients coming out of 'complement' with the corresponding Delivery/SMS.

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Re: Adobe Campaign V6.1 - Can you change the Workflow template of an existing workflow?
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Garima_Gakhar
- Adobe Campaign Classic
Hi zacysig​Once a Workflow is created, there is no way its Template can be changed and it is not advisable as well.Even if you change the Workflow Template for the corresponding record (Workflow) within xtk:workflow Schema, it won't really map it to the new Template correctly.The new Template might not match the previous Template in terms of activities or any other configuration.

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Re: Database Cache?
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Garima_Gakhar
- Adobe Campaign Standard
Hi dboat​There is no explicit synchronization process which runs between the application and database server. Ideally whatever is updated at database level should be visible within the Application Server as well.Which Schema is being checked here, as in which specific table is reflecting this discrepancy.

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Re: XSV-350000 Unable to load document of identifier
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Garima_Gakhar
- Adobe Campaign Standard
Hi ericl15913349​,"Unable to load document from identifier" error is mostly attributed to some dangler reference.The Workflow/webApp might be referencing a temporary table which is now purged, or if it was copied from some other entity, the copied Activities might be having some previous reference which aren't valid now.At times, this is also related to some process (essential for the Workflow/webApp to successfully execute) not running.I believe you are working with a webApp, if so, then was th...

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Re: DaysDiff function with one date field?
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Garima_Gakhar
- Adobe Campaign Classic
Hi robertw937098​Date Difference could be calculated as: SELECT DATEDIFF(day, 'yyyy-mm-dd hh:mm:ss', 'yyyy-mm-dd hh:mm:ss');PostgreSQL allows you a more accurate difference like (3 days, 10 hours) using the 'timestamp' option as below:SELECT 'yyyy-mm-dd hh:mm:ss'::timestamp - 'yyyy-mm-dd hh:mm:ss'::timestamp;'DATE_PART' prefixed to the above will again give difference in days.SELECT DATE_PART ('day', 'yyyy-mm-dd hh:mm:ss'::timestamp - 'yyyy-mm-dd hh:mm:ss'::timestamp);Hope that helps!

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Re: How to send a proof to a custom schema?
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Garima_Gakhar
- Adobe Campaign Standard
Hi RaulOcana​You can send Deliveries and Proofs to records/recipients of a Custom Schema by creating a Target Mapping under Administration -> Campaign Management -> Target mappings.Once the Target Mapping has been created, you could define filter conditions to target specific recipients for Delivery as well as Proof.The 'Definition of a specific proof target' will allow you to define filter conditions and select the desired recipients from your Target Mapping.

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Re: Adobe campaign query
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Garima_Gakhar
- Adobe Campaign Classic
Hi subrats9452256​Split and Cells Activity are almost same, there isn't any explicit difference between the two.Both allow Sub Sets to be created based on different query conditions for any available Schema within the Database. Both also allow subset data type to be selected (Random or Percentage Range etc).Enrichment surely has additional functionality of letting you work with the linked tables of a Query.While Query will allow you to define basic filtering conditions, Enrichment will allow you...

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Re: using composite key made up of email and mobile columns
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Garima_Gakhar
- Adobe Campaign Standard
Hi rohitv20697926​Any sort of changes to the structure of a Database Schema would impact data retrospectively as well.So if the primary key is being modified to a combination of multiple fields, the prior Workflows referencing that Schema would look for that composite key (unique) combination as well.

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Re: Date Range on Reports
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Garima_Gakhar
- Adobe Campaign Standard
Hi Lizani4​There is no way you could define explicit date range in case of OOB Reports, there are preconfigured time frames available in the drop down for the same.One approximate way could be to define a Descriptive Analysis Report and then select the document type/required entity from list of Schemas along with desired date range.See if that helps!

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Re: Send a proof not working
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Garima_Gakhar
- Adobe Campaign Standard
ihm185​Thanks for the confirmation. I am checking internally was the fix available in Builds beyond 8754 and will get back to you.

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Re: Send a proof not working
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Garima_Gakhar
- Adobe Campaign Standard
Hi ihm185​Delivery Proofs generally run into this error because the 'operationMgt' workflow has already picked up your Delivery once.Previously it was suggested that this could be controlled by decreasing the value of 'nmsOperation_LimitConcurrency' option, thereby reducing the frequency of 'operationMgt' Workflow. However that's not really ideal since this issue was identified as a known Bug with some previous Build and clients were then recommended to move to higher Builds in which the fix was...

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Re: Configure scheduler to run the last day of the month in ACS
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Garima_Gakhar
- Adobe Campaign Standard
Hi anasso83525035​In case of ACC, you need not worry about the value. It automatically calculates the Last day of the month, you will notice this when you click on Next after the step highlighted above.In case of ACS, I am not sure if keeping a value of 31 would help in case of months having last day as 30/February.You could try that once and see if it works.

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Re: Configure scheduler to run the last day of the month in ACS
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Garima_Gakhar
- Adobe Campaign Standard
Hi anasso83525035​This is not available within ACS. We can check on this further with the Product Team on our side.In ACC this is allowed as per the "Last day of the month" option:

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Re: Workflows stopping for no apparent reason
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Garima_Gakhar
- Adobe Campaign Standard
Hi jesperlanther​There must be some related messages in the Logs, if not some explicit Errors.May we request some more details around this, like a snapshot of the Logs of any of the affected Workflows.

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Re: ACS deliveries to list from csv
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Garima_Gakhar
- Adobe Campaign Standard
Hi raultorga​The same Target Mapping is available within ACS under Campaign Management -> Administration -> Application Settings.It is not available for editing though.. You could duplicate the same and then configure Target and Filtering dimension. Mappings could be added with 'Create element' option.Hope that helps!

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Re: ACS: Maximum number of languages in multilingual email?
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Garima_Gakhar
- Adobe Campaign Standard
Hi mustafaa6441711​,Good to know that the issue is sorted for you.

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Re: Typologies relating to certain IP addresses to be used in Stage and Prod?
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Garima_Gakhar
- Adobe Campaign Standard
Hi lenaf21917833​IP Addresses come into picture at back end, those are nowhere stored in an explicit field over the Console so won't really be exported/imported.With regards to Branding, that is only allowed over Production Instance and is Working as Designed.

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Re: ACS: Maximum number of languages in multilingual email?
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Garima_Gakhar
- Adobe Campaign Standard
Hi mustafaa6441711​When you say, the system does not let you add more variations, does the "Add an element" button disappear.I just tried adding more than 20 variations in my Delivery in ACS and it is letting me do so. The Delivery successfully got created.and Content variant shows the number of variations added as well. See below:

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Re: Adobe Campaign
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Garima_Gakhar
- Adobe Campaign Classic
Hi pradeepn30031990​The following link gives insight into Building a Workflow, configuring different Activities and how to Execute a Workflow etc.Hope this helps!Building a workflow

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Re: Typologies relating to certain IP addresses to be used in Stage and Prod?
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Garima_Gakhar
- Adobe Campaign Standard
Hi lenaf21917833​Typologies are just like any other entities, which can be imported and exported across Instances provided the unique ID (Internal Name) doesn't clash.So in your case, while importing Typologies in Stage, just ensure that the Internal Names of Typologies within Prod aren't matching any of the Internal Names in Stage Instance.Hope that helps!

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