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Deb_Tripathy
Deb_Tripathy
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Re: Recurring deliveries error because of contact date - Adobe Campaign 04-04-2022
Is it possible to raise this with Adobe Support?"Oracle error: ORA-01555: snapshot too old: rollback segment number with name "" too small", looks like something related to the database. Cheers,Deb

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221

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Re: Recurring deliveries error because of contact date - Adobe Campaign 04-04-2022
Hi @Ofattah ,Great that you know the pressure rule is causing the issue.Are you aware of what is there in the pressure rule and what may cause this? Resolving this may help you find the solution.Also, It would be great look at the "Audit" tab of the delivery for more details for errors or details of delivery analysis. What I meant by keeping an eye on the timings was the following,"For the pressure rule exclusions to be implemented successfully, make sure you set the extraction date and time bef...

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226

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1

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2
Re: Recurring deliveries error because of contact date - Adobe Campaign 04-04-2022
Hi @Ofattah ,You need to mention both "Extraction Calculation" and "Contact Date Calculation". It is better to keep a gap between them as the extraction may take some time in case of deliveries with big volume. And the Contact date is when it is actually sends the comms.You can try the following(just an example). Also, if you have pressure rules in place you need to keep an eye on the timings. Extraction Calculation: current date + 5 minutesContact Date Calculation: current date + 10 minutes Tha...

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232

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1

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4
Re: Error in uploading file to SFTP - Adobe Campaign 04-04-2022
Hi @parmeshwarr3905 ,You can try enable session logs it may give you more details.There can be multiple reasons.1. The credentials are not correct.2. The connectivity from Adobe to the external sftp in terms of networ/firewall.3. Access of the account/user mentioned in External Account to the external sftp folder.

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210

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0

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Re: how download a file from azure blob - Adobe Campaign 04-04-2022
Hi @LiviaD1 ,Can you share a screenshot of the workflow audit log?Also the account/user with which you are trying to access the file in Folder, does it have the required access? Thanks,Deb

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450

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0

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3
Re: how download a file from azure blob - Adobe Campaign 01-04-2022
Hi @LiviaD1 ,Can you try enabling the session log and check the workflow log. That may help you fig out the issue and are you sure that the folder and file name are being set up correctly on the variable?

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465

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5
Re: File transfer Server Folder - Adobe Campaign 01-04-2022
Hi @ABr86 ,If you know the folder path and the file name, you can try using the following syntax in the "server folder" field,/ eg. folderabc/fileabc.txt You can also use computed string created and stored in a variable. Cheers,Deb

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155

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1

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Re: Difference between the options for Database used for storing the list table in list activity - Adobe Campaign 01-04-2022
Hi @mayank_singh,When you create a list it creates a table in backend for you and this option let you select on which database you want the table to be created. 1. Adobe Campaign Database - The list table is created in Adobe Campaign database.2. Database of targeting Dimension - If your targeting dimension is not a table/schema in Adobe Campaign database(I think mostly applicable for FDA), the list table is stored there. Cheers,Deb

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139

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2

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Re: duplicate foreign key references - Adobe Campaign 07-02-2022
Is it possible to post the error you getting? Thanks,Deb

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132

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0

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Re: Move Duplicated Workflow into a Campaign - Adobe Campaign 01-10-2021
Hi @jhoyer_sd ,There is a difference between technical workflow and campaign workflow. There are some activities supported in one and not in other. And copying activities from one workflow to another workflow(which already has activities) may cause issues at times and not recommended. If you are sure that all activities are supported in campaign workflow, you can create a new workflow inside your campaign and copy all activities from your original workflow to your campaign workflow. Cheers,Deb

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453

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