Hi Marc,Thanks for reporting the issue.  We are actively looking into it.  Preliminary logs analysis shows that you weren't able to establish a connection to most of our FMS servers at the time.  Therefore, we went through a series of connection timeouts until we finally found an FMS that worked.  I...

This looks like a bug Raffaele described in his original reply.  It is fixed in our upcoming recording feature refresh.Thanks,Nikola

Barry,I believe there is an "idle session" timeout, but it isn't tied to a user.  It is an overall idle room timeout.  Could you clarify what you see exactly?  Is it a timeout of just one particular idle user (while other users and doing ok) or do all users get booted?Nikola

Hi John,Thank you on your report.  To clarify, you do see a webcam flv file in your webdav recording storage, but you do not see it played back in the client application?I would first check the obvious things, like making sure you have the webcam pod in your playback application and double-checking ...

Hi Eric,First, thank you for banging on the recording feature as it is in beta and customer feedback is the best way to identify what needs to be fixed/improved as we make a push toward the release.  Second, it is in beta You basically hit a bug in the beta implementation and this is definitely NOT ...

Hi Ryan,We reproduced your issue.  Long story short, we have a bug with saving password when creating account.  Luckily, editing password works!  So, create an account and if you get an authentication error, edit the account right back and only re-input the password information.  Hope this helps.Tha...

http://learn.adobe.com/wiki/display/lccs/6.2+Provisioning+roomsThanks,Nikola

Thank you all on correcting and adding to my response.  I agree with Brian, white screen could easily point to some authentication problem. I would use the debug Flash and see if you get more information on the issue. http://forums.adobe.com/thread/786297?tstart=30Nikola

Hi Dan,I recommend you look at some sample apps and go from there.  You will find that all pods are inside the rtc:ConnectSessionContainer but that rtc:authenticator is outside.  Like so:... <rtc:AdobeHSAuthenticator id="auth" ... /> <rtc:ConnectSessionContainer id="cSession" authenticator="{auth}" ...

For room check API, Raff was referring to AccountManager's getRoomInfo(String room) API.