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TanmayMathur
TanmayMathur
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  • Hi,Thanks for reaching out. 1. An error occuredThis could be due to multiple reasons. Please check that you match the RB bit version with your excel bit version (its different from windows bit version). It may also happen if the requested data is too large and servers are busy. Do let me know if its...

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  • Hi Mike,Apologies for the issue.As you are still facing problems, I would request you to reach out to our ClientCare through your supported user. They would be able to rectify your problem.Regards,TM

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  • Hi Mike,Apologies for the trouble caused.Just want to confirm if you have also re-downloaded your discover.jnlp file and deleted all previous ones? There have been some recent code fixes by engineering for such issues so that might solve your problem.If that does not make things better, kindly let m...

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  • Hi,Thanks for reaching out to the community.We had a scheduled maintenance for Ad-hoc on 9th and 10th. I suppose thats the reason.Please update me if you are still facing the issue.Regards,TM

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  • Hi,Thanks for reaching out!Unique Visitors metric would not be supported under real time reporting. Here is a list of supported metrics and dimensions which might help you - https://marketing.adobe.com/resources/help/en_US/reference/realtime_metrics.htmlRegards,TM

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  • Hi, To track adwords you might need to refer to DFA integration. It might give an idea. Check out this link - https://marketing.adobe.com/resources/content/resources/en/exchange/marketplace/apps/doubleclick-campaign-manager.htmlIf you are using query params then you just need to use the getQueryPara...

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  • Hi Stella, There should not be any issues now. However, if you are still experiencing performance problems do let us know we'll look into it.Regards,Tanmay

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  • Hi,You can try the method below to achieve your results:First Image request - pagename for the 1st page Second Image request - evarXX for netpay/crosspay , link tracking eventYY for click on calculate button eventThird Image Request - Triggered on pageload of second page which contains the pagenameF...

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  • Hi,Sorry for replying late.Were you able to find a solution to this? Or does the problem still persist?If it isn't solved yet, let us know. We would want to close this as soon as possibleKind RegardsTM

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  • Hi,What I understand from your query, you have set evar29 on the CalculatePage and want to expire it on the RecordPage. Since the evar29 does not persist in your next screen, maybe your record event has fired before it. I would request you to check when your record event fires.Let us know your findi...

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