Well, this seems to be a dead end asking for support here - to the same extend as it is impossible to persuade Adobe to give up the cloud-insanity and offer there traditional customers decent support - i.e. professional support directly from the product-owners. Who can remember when we experienced responsibility and helpfulness from Adobe last time? This brand has developed to a money-machine and the relation to it's customers is arrogance. It's as simple as that. MONEY and CONTROL has become th...