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taciac
taciac
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28

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Re: What is the relation between Adobe Mobile Service and Adobe Analytics? What is their analytic capbility difference? - Adobe Experience Cloud 12-09-2016
Hi Icicle,Adobe Mobile Services is part of the Adobe Marketing Cloud. It offers different reports and features that can only be accessed via the Mobile Services interface. For example: acquisition links can only be created via the Mobile Services interface. For more information on which features are available in Mobile Services check out the documentation here: https://marketing.adobe.com/resources/help/en_US/mobile/gs.html.When using the SDK with your app, data can be configured to send to Adob...

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Re: Server-side Implementation Help - Dynamic Tag Management 12-09-2016
Hi Ridder,Which report are using? I checked the download links report by going to Site Content > Links > File Downloads and I see data for the value "Contribution Form - The Rotary Foundation". I also checked site metrics > custom events > custom events 1-10 > Download a Document and I see instances in that report as well. I don't see any issues with the tag provided.Thanks!Tacia

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Re: Adobe Campaign Queries - Adobe Campaign Standard 12-09-2016
Hi Rama,Here are some quick insights about these a queries (assuming you are working with Campaign v6.11) :How is URL tracking done? We enable or disable this feature for individual URLs.https://docs.campaign.adobe.com/doc/AC6.1/en/DLV_Tracking_deliveries_Message_tracking.htmlWhat is the difference between Emails soft bounce and hard bounce?https://docs.campaign.adobe.com/doc/AC6.1/en/DLV_Tracking_deliveries_Quarantined_addresses.htmlWhat is the Datamart? RDBMS? What database does the training c...

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1.5K

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Re: didn't receive forgot pasward mail - Adobe Experience Cloud 08-09-2016
Hi Misaki,Were you able to access your account?Thank you,Tacia

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Re: Trouble Loading Page - Dynamic Tag Management 07-09-2016
Hi Justin,Thanks for reaching out. Are you still experiencing this issue? If so, does clearing your cache and cookies help? If not, send me a private message with your login company and username and I'll take a look.Thanks!Tacia

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How to: Implementing Marketing Cloud ID Service with DTM - Dynamic Tag Management 07-09-2016
A guide for implementing Marketing Cloud ID Service in Adobe DTM can be found here: https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid-dtm-implement.html

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Re: Solution partner logo - Dynamic Tag Management 02-09-2016
Hi Rich,The logo is available at the Solution Partner Portal here: https://solutionpartners.adobe.com/home.htmlSincerely,Tacia

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Re: Why are there so many hyperlink problems in Adobe Muse? - Dynamic Tag Management 02-09-2016
Hi Shannon,This forum is dedicated to Adobe Dynamic Tag Management. For help with Adobe Muse, please re-post this question in the Adobe Muse forum here: https://forums.adobe.com/community/muse Thank you,Tacia

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Re: Customer Attributes - traffic drop after implementation - Adobe Experience Cloud Audiences 02-09-2016
Hi Alla,Viewing your ticket this morning, I see Customer Care is actively working this issue. I show that you are cc'd on the thread. Since Customer Care is actively looking into the issue, I will hand this issue over to them to continue their deep dive analysis. I will continue to monitor the ticket and follow up with you when the Customer Care ticket is resolved.Sincerely,Tacia

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Re: Solution partner portal isn't working - Adobe Experience Cloud 01-09-2016
I have two thoughts - it might be a cache issue or it might be a version issue. First try clearing your cache and cookies. If that doesn't work, check if Chrome needs to be updated. To update follow these steps: 1. In the top-right corner of Chrome, click the Menu > Update Google Chrome. If you don't see this button, you're on the latest version.2. Click Relaunch. Your tabs and windows will be saved. If you'd prefer not to restart right away, clickNot now. The next time you restart your browser,...

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