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JillAc
JillAc
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Does anybody use Replies to My Comments in proof notifications? - Workfront 06-07-2022
It has, for some reason, just come up, that users with this setting are getting an email every time the designer clicks the flag to resolve the comment. I've never heard about this before, and wondering if that is a new glitch, or has it always been that way?

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5

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On the topic of Workfront being whack lately... - Workfront 27-06-2022
Proof for us is completely shut down with a popup about Classic expiring that persists when opening a Proof. No workaround, can't do anything with a proof, clicking OK does nothing. And we are not on Classic. On hold for quite a while with Support, at some point I have to get on with my evening. Sheesh.

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23

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3
Re: External users are not allowed to upload documents to a request yet there is no easy way to turn off that feature so they don't try? - Workfront 27-06-2022
To close off this issue that I raised, the problem was that I named this group of people with a Requestor License as “external requestor” which made Support think it was an External license ‚Äì something I don’t even have access to or know what it is but is a status for someone who has no access at all. Turns out you can turn on documents for each license type via the Access Levels in Setup. Problem solved without weird workarounds.

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39

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How to refine a milestone report? - Workfront 27-06-2022
I have a milestone report which is on the Project level, a basic report, and I'd like to refine it to include only milestone tasks that are less than 100% complete. I can't find a way to do that, as completion date for tasks is not an available option from a project report - which is weird since it is one level down I thought it would be.

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Re: External users are not allowed to upload documents to a request yet there is no easy way to turn off that feature so they don't try? - Workfront 27-06-2022
Thanks for this. I don’t think I have any External Users under this definition. I think I need to get on the phone with Support who are leading me down potentially the wrong path, if what you are saying is correct. Thanks!

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Re: Anybody noticing pinned dashboards disappearing? - Workfront 27-06-2022
Well this last time it took about 5 days for it to disappear over the weekend. Then, really weirdly, when I searched for the dashboard via the search tool to get it back, I clicked on the search result and it pinned itself back to the top. So, it gets weirder by the minute.

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Re: External users are not allowed to upload documents to a request yet there is no easy way to turn off that feature so they don't try? - Workfront 27-06-2022
Trying to figure out exactly who can and cannot upload a document to a new Request. Is there documentation about this so I can figure out who I am talking to in order to warn them that they can’t use the upload document that they are looking at? Is it based on license type? Which license types are blocked? Is it just Requestor? Or also Reviewer? How does the system know the difference between an Internal Requester and an External Requester? Ironically, the blocked people are Requestor license ‚Ä...

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Re: External users are not allowed to upload documents to a request yet there is no easy way to turn off that feature so they don't try? - Workfront 24-06-2022
Ok yes I can do that, I hadn’t thought of it but now that I am calmer it is a great solution. Thank you!

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External users are not allowed to upload documents to a request yet there is no easy way to turn off that feature so they don't try? - Workfront 24-06-2022
This is my outrage of the day about Workfront, which are really piling up recently. The only way to stop showing external users the option to upload a document, a feature THEY CANNOT USE AND GET AN ERROR IF THEY TRY is to create separate request queues for them and turn it off. It means duplicating and managing and administering double the number of request queues because of something that ought to either have an option to choose who sees the feature -- or it should programmatically be hidden fo...

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39

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Re: Anybody noticing pinned dashboards disappearing? - Workfront 23-06-2022
Very hard to prove something that is sporadic. I have one that I keep pinning and then it disappears randomly, not at any interval I can put my finger on.

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39

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