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SkyeHa
SkyeHa
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  • 04-03-2020
    thanks Michael and good luck on your implementation. For further reference (in case the custom status topic comes up again in your team), I think one more key thing to keep in mind is that it's a bit difficult to store any information about when a custom status might have been used. From a project l...

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  • 03-03-2020
    hi Stephen, Doug's response seemed pretty clear. You should start seeing these sorts of updates populating your Audit Text column of your notes report. If your audit types were only recently turned on, you won't see anything from before they were turned on -- that would be my only caveat. Can you sh...

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  • 03-03-2020
    I can see both dashboards in my instance. Have you tried deleting cookies and cache yet? -skye

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  • 03-03-2020
    my queues are still available from the navigation waffle in the upper right corner, but if you need the url to check if they are there, please use: yourdomain.my.workfront.com/requests/new -skye

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  • 03-03-2020
    Have you considered using milestones as an alternative instead of custom statuses? Otherwise I feel like since it is a manual step to change from one status to another, there's a risk that incorrect data will be stored (i.e. someone will forget to change the status) or people will get tired of havin...

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  • 01-03-2020
    I think if you want to keep this workflow intact, you might investigate using a custom status as a halfway point. Instead of review 1 holding an approval on Complete, maybe it should hold an approval on a custom status called "Ready for review", which is equivalent to a "complete". * if the review a...

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  • 01-03-2020
    hi Elysia, you shouldn't really need to use textmode to show time. If when you add that column, you click on Advanced Options (upper right hand corner, next to the text mode link) one of the dropdowns you'll see is for Field Format and you can use that to select how you want to see the due date. At ...

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  • 01-03-2020
    hi Frank, there's a way to add a custom dashboard -- "add a dashboard" option under the "Select landing page" dropdown. This will put your dashboard under the lion icon when you log in. Are you saying that this function isn't working for you? I also notice that when I log out, I do need to adjust th...

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  • 26-02-2020
    Good question Christina, and I think you can still choose to pursue the break/fix option in addition to upvoting (these aren't mutually exclusive solutions). From my side, my Idea just shows my preferred method of working things out. 1) I've had a few occasions over the years to observe that today's...

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  • 26-02-2020
    have you considered setting up the report to show the summary tab by default instead of the details tab? -skye

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