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SusanBo
SusanBo
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Re: How do I embed a creative brief in a custom form for the requestor to download - is it just using a hyperlink in the Descriptive text field and linking to the creative brief in documents? - Workfront 05-04-2022
I can confirm that works. It's the same process to get the URL of an image to use in a report. Just make sure the URL starts with your Workfront URL and not an amazon aws URL.

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Re: One of my Mac users is having issue for a couple days with the icons throughout Workfront showing weirdly - bitmapped, dashed, outlined... Has anyone else had this issue and know if there is a quick fix. - Workfront 05-04-2022
In Chrome there is but one way to "really" clear the cache. Assuming you have the Chrome browser window opened, press Control+Shift+I on Windows and Command+Option+I on MacOS. This opens the Chrome Developer Tools. When the Developer Tools console is open, right click on the Reload button. A drop-down menu with three options is displayed:Normal ReloadHard ReloadEmpty Cache and Hard ReloadNormal Reload– Uses cached data. Press F5 to initiate normal reload.Hard Reload– Forces browser to re-dow...

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Re: How do I get rid of that breadcrumb that was added to the request queues that shows "Recent Paths"? As I make updates to custom forms, it directs the project owners to the previous form version requiring that upon conversion, we are missing fields. - Workfront 06-12-2021
I'm not sure what you're doing to have this happen. There is no such thing as a previous form version (unless you are specifically copying a form and making it into a new version): any changes I make to a form are immediately active. Moreover, if I delete the queue topic or unpublish the queue, both actions cause the line to disappear from Recent Paths.

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Re: Question about setting a Due date time in custom forms. - Workfront 12-07-2021
Yes it is fixed! thank you!

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Re: How to add Reviewers to a Proof Approval report. - Workfront 25-06-2021
Thank you for the quick response - I will certainly vote!

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Re: Has Requests/Project view changed in Experience? - Workfront 12-03-2021
Thank you for the feedback! We will be gradually adding the functionality to bring more consistency with other lists in the application. I can't give exact timelines just yet but we will be working on it in the future. As for the communication on the request/project, @Susan Bose‚ would you have time to jump on a call so that we can discuss some more details on how the communication between the requester and team working on the request takes place? Thank you in advance.

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Re: Unable to add proofs to specific document sub-folders - they create outside in the General Project folder - Workfront 04-02-2021
Yep - I submitted a ticket for this yesterday morning (case 00242907)our support rep said "fairly certain this is a bug, so I've sent this up to the engineering team for further investigation. We should hear back from them within 2 weeks with an official diagnosis" Anyone else experiencing this, please submit a ticket, maybe we can get engineering diagnosing it faster.

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landing pages in proof - Workfront 29-01-2021

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