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SusanBo
SusanBo
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Re: In experience, my Queue Topics and Queue Set up went away - I looked in the layout templates and they are turned on. Anyone else have this happen? - Workfront 14-04-2020
You were correct! It is the scroll bar like you said. I was able to do the same thing as you and there they were! Thanks so much! Susan Bose

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Converting a project - Other names show up - Workfront 20-02-2020
Also - create a completely new project and check to see if there are any people in the sharing pop-up by default.... This link may help - "https://one.workfront.com/s/question/0D50z00006Px3LSCAZ/" https://one.workfront.com/s/question/0D50z00006Px3LSCAZ/ Miranda Rais

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Re: Shared proof sent via email not accessible - Workfront 17-01-2020
Thank you all for these very helpful suggestions. I will try a couple with the gatekeeper for regulatory - they are somewhat resistant to this so we are trying to alleviate their fears that they will get inundated with proof reviews through email receipt if we add them all. The gatekeeper currently facilitates the Adobe PDF review we utilize now so we thought the workflow most like that would be best. I'll let you know which direction we go! Susan Bose GOJO Industries

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Shared proof sent via email not accessible - Workfront 15-01-2020
Hi Workfront Partners- We are working on a proof workflow for final approval. One entity is Regulatory which has 6 different people but only one will review the proof for approval based on their expertise and the content sent. We designated a gatekeeper who receives the proof, determines who best to review and then sends via the share link on the left within the open proof using the email function (not embed link). This gatekeeper also has a worker license. As we are trialing this, the regulator...

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Macs and Outlook Comment notifications - Workfront 10-10-2019
Our design team are all on Macs - they have issues when they receive these comments, they click and can't go right to the comment - it takes them into the general job area and they don't know what is being commented on. They are on Outlook. Some of them also don't receive comments unless they are specifically tagged even though they are the project owner. We have adjusted their notifications and nothing seems to correct these issues. Does anyone have suggestions or run across this. Thanks for an...

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Re: Using a group email address in Approval Workflows - Workfront 19-09-2019
I think I just found my answer - setting them up as teams and using the team in the approval workflow so that they all get the notification but only one approves and it is then closed. Susan Bose GOJO Industries

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Using a group email address in Approval Workflows - Workfront 19-09-2019
Hey there colleagues - we want to move our legal, brand & regulatory sign-offs to Workfront proof through an approval workflow. The current electronic process used has them click a link and we see their individual names depending on who chose to do that review & sign-off. But if they respond through Workfront we have concerns it will come back as legal@gojo.com rather than the individual. Is this a moot point? Has anyone else encountered this? We have other approval workflows but they are going ...

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Re: Struggling with the difference between template view and live task view - Workfront 05-03-2019
I figured it out - somehow the grouping was on. Susan Bose Gojo Industries

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Re: Struggling with the difference between template view and live task view - Workfront 05-03-2019
I hate the new format but more importantly what happened to the add new task quick add on the bottom that can be then moved and dropped where needed? Susan Bose Gojo Industries

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