Skye- that would be very helpful, thank you! I'll ask the Admin if the status equates to Awaiting Feedback, but I don't think that's how it's set up... Will definitely look into further. I believe that it's only happening in one of our queues, though, so it could be a problem with how it's setup. I ...

My team is in a similar state- SUPER hope this gets resolved quickly! Caity Rietzen The Free Library of Philadelphia

Hi Vazgen, I just wanted to check in to see if there was an update to the original issue? We are having the same problem, and are uncertain when to expect this to be resolved. Thank you! Caity Caity Rietzen The Free Library of Philadelphia