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ElenaDo
ElenaDo
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How are documents stored and what's the difference between amazonaws.com and internal/document/preview urls? - Workfront 20-04-2022
Can anyone explain the technical details of document storage? We are starting to share some PDF links stored in a project that is shared systemwide out to large groups via MS Teams and emails (these PDFs are things like process docs) and have discovered that the s3.amazonaws.com link is more or less temporary - it throws a page not found error sometime after the initial send of the link. Not sure why. However, the “yourdomain.my.workfront.com/internal/document/preview" link that redirects to the...

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Deactivate or delete external users if we want them to have the ability to have a future account created via SSO, auto-provisioning? - Workfront 05-04-2022
We have configured WF for Single Sign On and auto-provisioning so that anyone in the company can have their account created automatically upon first login--which is ideal. On rare occasions, I get pinged that an employee cannot access WF properly, they have a blank screen. Digging into this I uncover that the employee has an existing External User account because they were once shared a proof(s) via their email address, thus creating the External User account. I can upgrade their Access Level an...

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9

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Re: Making a request from within a project - how do you handle this? - Workfront 22-03-2022
Hi Jill - we're also using embedded request queues in project templates to keep related work together, and I share your pain as it's quite a manual process to make any changes across multiple request queues and multiple project templates. Just to throw a related idea to the group: Idea: Abiity to bulk-edit request queues in project templates (workfront.com). I am also interested in Doug's Sync solution. As Connor mentions above, we also have a blank template as a "request queue patch" template t...

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12

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Re: Request queue bulk editing in project templates - Workfront 03-03-2022
Hi Jill - not sure if Workfront has an answer but I created an idea in Innovation Lab: Abiity to bulk-edit request queues in project templates

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Abiity to bulk-edit request queues in project templates - Workfront 03-03-2022
I would like to be able to bulk-edit request queues in project templates. We have built-in request queues in our project templates, which greatly helps our teams manage work by keeping related work together in the overall project. Whenever there is a change to a request queue or new queue topic to add (including parent topics and routing rules), this means updating each project template manually, which is very time-consuming.

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17

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9

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Reporting help: Journal Entry Report giving duplicate results - Workfront 22-02-2022
I am creating my first journal entry report to be able to report on the delta between an issue entry date and the date the issue is converted into a project and thus assigned a project owner. My results are coming back as four duplicates for each issue/resolving project record. My hunch is that it's because when the manager converts the issue to a project, there are four individuals/teams who get access to the project based on our settings: the project owner, requester and two teams get manage a...

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8

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Re: Is it possible to have a request queue where the requestor can only view the requests they submit? - Workfront 21-02-2022
I searched Innovation Lab and didn't see anything specifically asking for the ability to lock down the filter for Requests > Submitted to be only 'My Requests,' but I really support this. Perhaps this can be combined with these two? Idea: Custom Filters Submitted Requests (workfront.com) Idea: Ability to adjust view on the Submitted Requests page (workfront.com)

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Re: Text mode help: Calculate issue dates' difference in Assignment report - Workfront 16-02-2022
Woo hoo! You know, I tried opTask on other attempts but didn't have the brackets and periods right. Thanks, Anthony!

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Text mode help: Calculate issue dates' difference in Assignment report - Workfront 16-02-2022
I would love a text mode expert's help. I am trying to display in the View of an Assignment report the duration in weekdays from Entry Date to Actual Start Date. I'm wondering if it's an object type discrepancy... do I need to add in a reference to the "issue" object type in the code because it's an Assignment report vs. an Issue report? I've tried about a dozen different things just by researching Workfront One documentation and discussions. The two that I thought would work are these If anyone...

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Re: Can we Bulk attach a template to multiple projects? - Workfront 03-02-2022
We also have a template w/o tasks and just has embedded request queues (Queue Topics/Topic Groups/Routing Rules), so I completely understand your situation! You could do a project report and do a filter for a specific project template or view that includes Template Name. I also wish there was a way to easily bulk-edit templates on existing projects. There are several limitations that I do not think there are solutions for but if anyone has any ideas please share!1. You cannot remove a template o...

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7

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