We'd love to be able to have the ability to flag some of the out-of-box
fields as 'required', when a request is submitted. For example, you can
select the queue option to display the Description field when a request
is submitted. However, you can not set this as a required field. With
that said, people will skip it and not fill it out. As a result, we had
to create a redundant custom field for Description, just so we could set
it as a required field when a request is submitted. Seems a little
si...