Hi Doug, Thank you for the questions. Heather, thank you as well for the
answers. They are all correct and that's how it works now, except for
the last one. If an additional custom form is attached to the
topic/queue for which there is already a draft created, next time the
user opens the draft to submit the request, the request form will show
the newly added custom form. Doug, as for the first 2 questions:There is
no way to turn off the draft functionality. Could you please explain a
bit more w...