We have suddenly seen a 2+ hour lag between the action requested and the job firing. It's apparently a day off for all of Adobe but we are trying to work with tech support. In the meantime, is anyone seeing anything in their instances? Just curious as we try to see how widespread this is/isn't.
We want to reorder the Task Statuses, but the order we shift them to on Setup>Project Preferences>Statuses. We can do that just fine, but the order is not reflected in any user's experience, no matter what Group they are in. What trick are we missing? We are escalating to Support but wanted to mine ...
We are experimenting with group statuses to cut down on noise. However, I am seeing inconsistent application of it within Workfront. For instance, we have a custom status in Group A. I log in as a member of Group B. I see the status in Project 1 but NOT Project 2 for this user. What difference in th...
We have a small number of users that see the project schedule differently from others. We want to see the one with bolded milestones and indented subtasks. We can't figure out why functionality in WF would make the users see it this way. Screenshots are attached. Any help would be appreciated!
The scenario: I want to build a report that shows if two projects are working on the same compliance code. I have this code in the custom form and am able to group by it to manually scroll and see where they are multiple rows so people aren't working on the same piece in different projects. So far s...
Thanks Monique! I tried that before, and when I tried it again, the answer clicked with me: the two other people I expected to see were on my home team, but they had OTHER home teams erroneously. This works perfectly. Thanks again!
I am hoping to build a report using wildcards if possible to show "All the tasks assigned to people on my home team". The goal is to have all work exposed and grouped by assignee so if people are suddenly out, managers can easily redistribute the work. So far, I can only show my own tasks, and not t...
We are putting lengthy (~100 character) values on a dropdown list on a custom form, and the view is not wide enough to read without rolling over. As there are many options this is frustrating users. Are there settings that we can turn on to increase width of view? All three display types seem to be ...
We are suddenly seeing issues with files getting an error message well below the 5-minute time-out limit. We have logged a support ticket, but just curious if anyone else has logged a similar ticket as well to get a feel for how widespread this might be.