Hi, Use Case: When a customer unsubscribes via SMS, we want to add them
to the quarantine list and immediately update their account details in
the ACS database. We have configured an external account "SMS routing
via SMPP" where when a customer sends an UNSUBSCRIBE, STOP etc, they
will automatically receive an unsubscription confirmation and their
phone number will be sent to quarantine list. I believe the quarantine
list can only be accessed using a workflow that runs periodically. A
separate w...