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laurencej
laurencej
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Re: Advice for a New Admin - Internal System Support Structure - Workfront 26-05-2021
We're just getting started here but one piece of advice I really appreciated and implemented is making sure that you create a Request Queue for your support requests. It keeps things organized & you'll be able to report on topics & assign to other Sys Admins as your team grows...

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Re: üî∫üî∫üî∫ Cooking up something amazing in your reports? Share your best report “recipe” with us today. üî∫üî∫üî∫ - Workfront 17-05-2021
Fantastic! Looking forward to seeing what others have done... as a new Sys Admin, it'll really help!

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25

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Re: Bring Back My Updates for Requesters and Reviewers in NWE - Workfront 11-05-2021
We also had a conversation going about this here: https://one.workfront.com/s/question/0D74X000006LDCf/detail

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Re: User Group Follow-up (May 4, 2021) - Leveraging the Group Admin - Workfront 10-05-2021
Oh don't worry about it! I'm still new to the language of Workfront and I know I still make mistakes in using the right terms at the right time!

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10

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Re: Workfront Research Survey: Custom Form Builder - Workfront 06-05-2021
You now have an answer from a newbie sys admin to keep things interesting

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29

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5

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Re: User Group Follow-up (May 4, 2021) - Leveraging the Group Admin - Workfront 04-05-2021
Thanks for the resources & session! A lot to think about as we customize internally to maximize this role.

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Re: My Updates for Collaborators in the NWE - Workfront 04-05-2021
I just upvoted. I was umming and aahing about the timing of educating myself on the NWE and migrating our group over to it, but this would be a major loss for us (half our group are reviewers). So glad I came across this post - will be on the lookout for how this evolves.

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Re: Queues Should Be A Standalone Feature - Workfront 25-03-2021
I totally agree. It's confusing and not that helpful that a Queue would be a project, even though other aspects of requesting and triaging are set up at the instance level.As a side note, during our rollout, the consultant we had showed us a really useful workaround to prevent it from being deleted:add a Billing Record & label it something like 'DO NOT DELETE THIS BILLING RECORD'give it a 0$ amount and set it to billedAfter that, the project shouldn't be deletable because it's got a billing reco...

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Re: Team Management in Access Level - Workfront 25-03-2021
Agreed - we've run into the same issue. We need to be able to restrict team creation - and especially deletion - to Admins only.

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29

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Re: Team Management in Access Level - Workfront 25-03-2021
Agreed - we've run into the same issue. We need to be able to restrict team creation - and especially deletion - to Admins only.

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29

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