I totally agree. It's confusing and not that helpful that a Queue would
be a project, even though other aspects of requesting and triaging are
set up at the instance level.As a side note, during our rollout, the
consultant we had showed us a really useful workaround to prevent it
from being deleted:add a Billing Record & label it something like 'DO
NOT DELETE THIS BILLING RECORD'give it a 0$ amount and set it to
billedAfter that, the project shouldn't be deletable because it's got a
billing reco...