Please raise a ticket with Adobe Analytics team so that they can investigate the issue on their end.   Some prechecks that you might want to do on your end are:   1. You have proper permissions in Admin Console. 2. Check the expiry of user accounts in Analytics UI (Analytics Users & assets). 3. Chec...

Hi @akma1991 , Until Windows 10, all the Windows OS was detectable using User Agent Strings. Windows 11 onwards, we need to know Client Hints. Although we can distinguish Windows 10 and 11 based on User Agent Client Hints (UA-CH), most of the browsers are incompatible with UA-CH as of now.  Details ...

Hi @aagk123 , In Adobe Analytics, a visit is always linked with the time period, so you know whether to count a new visit if the same person returns to your site. For any visitor the a new visit starts (value incremented by 1) if any of the following conditions are met: 30 minutes of inactivity: Alm...

Hi @JungTaejun, By design, you cannot influence the default Bounces metric. If there are two or more hits (any combination of page view and custom link call) associated with any visit, that visit won't qualify as a Bounce. In this case, you are left with options like Single Page Visit (metric) or cr...

Hi @aagk123 , For segmenting Visitors with only three visits to your site, select the top-level container as 'Visitor' and define the dimension 'Visit Number' with condition equals 3. See below: Reference: https://experienceleague.adobe.com/docs/analytics/components/dimensions/visit-number.html?lang...

Hi @zouhour_halawi , @Diana-Maya , There was an outage in the suggested time period which affected the reporting functionalities in Adobe Analytics. You can check the details here-Visit https://status.adobe.com/products/1173. In the Filter by section, select the Services as Reporting and the impacte...

Hi @jeremyappelbaum , You are correct, event id 12 corresponds to 'Cart Add' event.  Please consider post_event_list column to check for the events that is to be reflected in the reports. Additionally, also check if the hits are getting excluded from reporting for any reason. Exclusion reasons can b...

Hi @WesPhg, The rules set for 'Other Campaign' (Referring Domain exists) is very broad. Clearly most hits which didn't qualify for other channels can be considered for 'Other campaigns' because Adobe persists Referring Domain for a visit. If a visitor leaves and clicks through a link on a different ...

All hits are uniquely identified to a user. ECID is just one of the ways to uniquely identify a user. Some of the ways are listed below: OrderQuery Parameter (collection method)Present when1vidThe visitorID variable is set.2aidVisitor has an existing s_vi cookie. Set on implementations without or pr...

Hi @pradeep_07, Bounce Rate in Adobe Analytics is calculated by Bounces divided by Entries, where Bounce relates to the count of visits which includes exactly 1 hit. Please note, Single page visits is not similar to Bounces. Say, if in a visit, a user fires both a page view and link tracking call, t...