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LaurentLam
LaurentLam
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Re: How to pass full html into a email transactional message body - Adobe Campaign 15-10-2021
First, I don't think that you can do it standard Adobe as the toBase64() method is exposed but not the reverse:toBase64 (adobe.com)Netherless, this is not a good practice at all to use Message Center this way:creating personnalization based on a huge field (or even complexe personnalization) will slow down the treatment of your messages by the MTA.Best practice would be to incorporate the HTML directly in the template and to use "case" of "if" condition in JS depending of your CTX.Using the pers...

Views

170

Likes

2

Replies

0
Re: How to restore UI for workflows in a Campaign - Adobe Campaign 15-10-2021
Hello,did you try to clean the local cache (file menu) and then to logout / login?

Views

362

Like

1

Replies

2
Re: Dynamic Date in Subject and email body - Adobe Campaign 15-10-2021
there are different methods for that, but my prefered one is to create an array in JS:var monthFr:["Janvier", "Février", "Mars", "Avril", "Mai", "Juin", "Juillet", "Aout", "Septembre", "Octobre","Novembre","Décembre"];logInfo("Actual French Month: " + monthFr[today.getMonth()] );ps: this is because "today" as already get declared in the past example

Views

827

Likes

0

Replies

6
Re: E-mail Tracking Protection iOS15 Latest Feature: Open Rate Check in Adobe Campaign - Adobe Campaign 13-10-2021
Just imagine this functionnal scenario:you target 100 recipient with the iOS15 MPP option turned onIf all those recipients recieve the mail at night at 3am, the probability to have 100 open tracking logged at 3am is high becauseat night, people usually plug their iPhone to recharge the battery and have configured the wifi of their homeNow imagine that you're sending the email at 7am:some recipient are in the transport: their iPhone is fully charged but they are not connected to wifi:for those re...

Views

937

Likes

2

Replies

2
Re: Workflow often run for a long time and failed - Adobe Campaign 12-10-2021
Hello, It seems that you have many servers dedicated to workflow process (runwf), you need to check on which affinity the workflow is declared as this affinity will decide on which server it will run:when you do a such operation (unconditionnal stop), you're not connected on the same wfServer than workflow... This is what is causing the error messageBut regarding the root cause of your workflow issue, I don't think it has something to do with it, you should log SQL queries (workflow properties) ...

Views

110

Likes

2

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0
Re: Single IP address per Affinity and MTA - dual email delivery issue - Adobe Campaign 12-10-2021
Never setup 1 IP per affinity... You need at least 2 per affinityAn "affinity" is a dedicated pool of IPs that will be used for dedicated sendings (see doc from Anshar)Why never using just one? In case you have a deliverability issue with it, you'll then lose all your delivery messages.You have to calculate the amount of IPs you'll need dedicated per use.For example, imagine you have some sendings dedicated for China and others dedicated for Europe.You'll then need at least 2 affinities: one for...

Views

257

Likes

2

Replies

0
Re: E-mail Tracking Protection iOS15 Latest Feature: Open Rate Check in Adobe Campaign - Adobe Campaign 12-10-2021
That's not true in fact...You need to understand how works the MPP, actually:1- if your phone has more than 80% of battery OR plugged in charge2- AND you are using WIFI3- AND you have MPP activated (96% of probability according to past studies)THEN apple will download on a proxy server any single images from your incoming emails before downloading into the mail app:It will then generates a "false" positive open tracking: you'll think that your email is more read than before... But that's not tru...

Views

963

Likes

4

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4
Re: ACS - Delivery failed due to locale is not defined - Adobe Campaign Standard 12-10-2021
Hi,It seems that your issue is coming from the text content of your delivery.First, just delete the text content and try to send a proof...Check that there s no issueSecond, add all static part of the text content and send a proofCheck that there s no issueAdd first dynamic element to your text content and send a proofcheck that there s no issueContinue like this until you'll be able to target the dynamic element of your text content that create the issue

Views

206

Like

1

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0
Re: Retargeting non - openers - Adobe Campaign classic - Adobe Campaign 07-10-2021
Sorry but really a bad idea:good practice is to target active users from the last 6 month (and 3, in the teddy bear world). In other term, to target people that, at least opened, your email. (actual good pratice is too target only clickers as the open tracking is less and less accurate. See my colleagues' answers for the technical explanation)targetting people that provide no click/opening will lead to more SPAM/complaints & spamtrap and will lead to loss of ISP reputation: you'll send then less...

Views

701

Likes

3

Replies

0
Re: Emails are not getting triggered when we use "add a script" to setoption in email content - Adobe Campaign 06-10-2021
I'm gonna be hard on this but if this for B2C purpose, I strongly do not recommand email attachment:1- it's struggling your MTA during the sending: if you are sending huge volume at the same time, it will be a problem2- you have more probability to create deliverability issues as ISP (hotmail, gmail, etc) are filtering harder emails with attachment than withoutGood practice is to use a link in the email to download the attachment/file and to track the click on this CTA.

Views

867

Like

1

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0