The issue is not resolved. however the root cause is the request headers are missing the cookies (Visitor id cookies like Kdntr/AMCv/S_Vi/FPID) hence the edge returns a new ECID every time on sending the event.I would suggest checking your request header for the cookies. Also make sure the CNAME is ...

Can you place screenshot of where it is? I am having the same issue but not able to identify this setting.

Thank you so much for such a quick turn around time and solution.I have another question regarding how to use the data elements for rating, value using the extension and how some time we see a zero for some of the events. May not be an issue but a question that needs clarification. Should I open a n...

good call, I see them failed. Do you know why I see the unsupported events? 

It's been a few days now. I see the profile come through and the ECID, just not the events. Any idea?

Hi @jayakrishnaaparthasarathy  Thanks for the reply. I'm using Adobe Launch with Web SDK extension to send the events.