Hi Sid, It includes implementation of the data flows and the first use cases that the customer has. Thanks,Horia

Hi Sid, The implementation hours are used for two parts1 - implementing the export/import workflows that exchange data between the Campaign instance and the Journey AI service2 - implementing the specific send time optimization and engagement scoring usecases for the customer. The aim is to create the initial blueprint for the customers to use on an ongoing basis. For now Adobe Consulting needs to be involved. We plan to open the implementation up to customers/partners at a later point in time. ...