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Ken_Qrious
Ken_Qrious
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Adobe Campaign Classic On Premise Hybrid (V7 9187) - New MYSQL External Account Connection Error - Adobe Campaign 01-08-2021
We have created a new external account connection for MYSQL. When testing the connection we get Investigation suggests that the customer.sh setting LD_LIBRARY_PATH needs to be updated to reference the MYSQL path for libmysqlclient.so.18 but this file does not exist on the unix server. I'm assuming that an install is required for MYSQL but before proceeding would like to confirm that I am on the right track.

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312

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0

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1
Re: Adobe Campaign Classic - Storing credentials for exte... - Adobe Campaign 29-07-2021
Thanks for the useful information. Nice to have a few options to consider.

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481

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0

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0
Re: Adobe Campaign Classic - Storing credentials for exte... - Adobe Campaign 29-07-2021
Thanks. I'll investigate the options you have mentioned.

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486

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0

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0
Adobe Campaign Classic - Storing credentials for external api calls - Adobe Campaign 28-07-2021
We are setting up work flow to call an external json api and the api call requires a secret to be passed. What is the best way to store the secret in a secure manner in adobe campaign so that it can be retrieved in a technical work flow?

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517

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1

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5
Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 16-06-2021
Thanks @LaurentLam . I'm happy with the info you provided, it's helped me trace the source of our issue. I'd like to set your response as a correct reply but it looks like if I choose that option it would be your initial comment which would be flagged rather than the final solution.

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932

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0

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0
Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 15-06-2021
Hey @LaurentLam , When you talk about the default parallel setting being 50, did you meant NmsOperation_LimitConcurrency? Previously I found a reference to the default being 10 at https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/monitoring-deliveries/delivery-statuses.html?lang=en

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967

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0

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Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 15-06-2021
Thanks Laurent, you comment about the the alert to the scheduler activity did the trick. We were able to identify 12 delivery and hypothesis processes which were active but stalled so only 3 slots of our 15 allowed were available. We cleared the stuck jobs which had been in place for a while and now all is good.

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991

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0

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Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 13-06-2021
Hello Laurent, the current setting for NmsOperation_LimitConcurrency is 15 so already higher than the default 10. I've added the alert as noted and get a continuous alert of "14/06/2021 14:25:45 scheduler alert: max activities(15) reached - Jobs in queue: 15" so this looks like the issue. Now I just need to work out how to identify what is included in the count. Looking at the logic it's not straight forward.

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1.0K

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Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 07-06-2021
Thanks for the feed back Laurent. I'll work with you suggestions to see if I can get to the bottom of the issue.

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1.1K

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0

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Re: Adobe Campaign Classic - Delayed trigger of External... - Adobe Campaign 01-06-2021
We do utilize continues deliveries for several campaign deliveries so there may be something to your suggestion. A new question, is there a way to tell how many threads are in use? The heat map shows the current processes and that's way below 50.

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1.1K

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0

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