1) No, this is not correct. It will also work for: * Deliveries which are not inside a workflow => then you can filter based on any information on the user profile * Transactional message => depending on type you can filter on event + profile infoOnly if you need to pre-compute data to define the criteria of a dynamic content, you need a workflow. 2) You may check if the mail was caught by a SPAM filter on your side. 3) Hm, both shall be available. * Imported list via either a Load File + Reconc...