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cwammes
cwammes
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SMS URL Shortener - Adobe Campaign Standard 07-12-2020
It'd be great if there was a built in URL shortener in Adobe Campaign, specifically when using SMS. Since SMS only uses 160 characters, every character is important. It'd be great if there was configuration options as well, to determine level of tracking needed and how many characters would be needed.

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7

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Re: SMPP Not Sending - ClickSend - Adobe Campaign Standard 03-12-2020
Thanks for following up, we were able to determine this was a configuration issue on my end. I had mistyped the port number for the connection to the SMPP provider.

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1.2K

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0

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Re: SMPP Not Sending - ClickSend - Adobe Campaign Standard 30-11-2020
Thanks for the response. So far I have been testing with very short messages to one phone number. I had the message payload option checked, I just tried unchecking it and sending another test. Still not getting the message and I don't see anything in the logs. Would you mind sharing what provider you switched to?

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0

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Re: SMPP Not Sending - ClickSend - Adobe Campaign Standard 28-11-2020
Thank you for the replies, I have tried to send another SMS message with the same result. I have let this one run for about 3 hours, with no additional information appearing in the logs.

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1.3K

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1

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1
SMPP Not Sending - ClickSend - Adobe Campaign Standard 28-11-2020
Hi, I have setup ClickSend as an external account using their guide:https://help.clicksend.com/article/l6hbrh9y82-send-sms-with-adobe-campaign I've sent them our IP addresses provided by Adobe Support to have them whitelisted. However, when I try to send an SMS, nothing appears to happen. I've enabled verbose logging, however, when I look at a delivery log, I don't see anything in the log. Are those logs stored somewhere else? Any tips on what I should be looking at to debug this further? Thanks...

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1.5K

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0

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