since ‎25-02-2020
Online
Darren_Bowers
MVP
Re: SMS - start Pending - SMS is not going Darren_Bowers - Adobe Campaign Classic
hi @Prasanna_Soni - you said you have tested the SMS connection from their website. Have you successfully sent an SMS from Adobe Campaign? It looks like there might be something wrong with the connection or external account config. Are you seeing any errors in the SMS service log?Cheers Darren
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Re: Adobe Campaign Classic for Mac user Darren_Bowers - Adobe Campaign Classic
Hey Milan - have you had any success with Windows emulators on Mac? Can you recommend an emulator and what the tweaks might be?
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Re: "Failed to create thread" while calling API thousand... Darren_Bowers - Adobe Campaign Classic
I have definitely ran into the same restrictions as you doing individual REST calls from the temporary workflow schema, which is why for transactions like yours we have opted to batch these using S3 buckets and process them externally. If you use something like AWS Lambda + S3 this shouldnt be too difficult to do in real time.
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Re: Are there any out of the box or online email building... Darren_Bowers - Adobe Campaign Classic
Hi @andrewm_asw - If you already actively use Adobe Experience Manager (AEM) in your organisation I would recommend that, but I wouldn't recommend buying AEM just to do Campaign templates. Its very expensive to license, set up and maintain. There is also Dreamweaver, which might be worth a look, but still requires you to hand code things like responsive design.There are a lots of email design tools out there, but one good one is Dokio. Its a tool for templating your email designs and is customis...
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Re: Login from Adobe Campaign Classic Client: The login r... Darren_Bowers - Adobe Campaign Classic
Hi Navin - this sounds like your corporate VPN is set up for split tunneling. Basically it means that any traffic that belongs to your organisation will be tunnelled down the VPN and any non-work traffic goes out to the normal internet via your router. Its a way of reducing corporate VPN traffic with everyone working from home.Adobe campaign is set up to whitelist your office IP addresses (ie your VPN addresses) so you can either whitelist your home router IP address in the Campaign Control Pane...
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Re: "Failed to create thread" while calling API thousand... Darren_Bowers - Adobe Campaign Classic
Hi @roro_coeur - This is a known issue with JS activities. You only have a finite amount of memory available to execute the javascript and depending on how much processing you want to do, you can run out of available memory to do processing or to spawn execCommand processes like you found. I would see if there is a way you can batch these external requests rather than doing individual requests.Another option is to only process 10k records at a time in your JS activity and then loop around again ...
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Re: How to export images from Adobe Campaign Classic (ACC) Darren_Bowers - Adobe Campaign Classic
Hi @alik98709228 - each image will have a public resource link. Get that link and put it in a web browser and right-click > Save Image As..The other option is to click the link in the UI and it will prompt you to save it locally
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Re: Adobe Campaign Classic for Mac user Darren_Bowers - Adobe Campaign Classic
Hi @alik98709228 - You can install Windows using Boot Camp on the Mac or use other options like VirtualBox to host a Windows virtual image. Another option is using Virtual Desktop Infrastructure using something like Azure VDI or RDS remote windows hosts. There are quite a few options, but there is no native Campaign client for Macs.Cheers Darren
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Re: Low open rates on microsoft, outlook domains? Darren_Bowers - Adobe Campaign Classic
Hi @wALF - you can look into using some essential tools, like Litmus and Validity (ReturnPath) to track your structure and deliverability. Litmus will help you check different client renderings plus give you lots of advice on the structure of your emails and make suggestions on how to improve these.ReturnPath allows you to send your emails to their seed lists to monitor how your emails are delivered and for some ESPs which folder your emails end up in. It will also tell you the % of emails that ...
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Re: Adobe API capabilities Darren_Bowers - Adobe Campaign Classic
That is one way to do it I suppose. If all you are doing is duplicating an existing Campaign and all its assets you might be better off looking for a Duplicate object API instead. I'm unsure of what your use case is here so its hard to tell what you are trying to achieve by creating a Campaign purely from API
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Re: Adobe API capabilities Darren_Bowers - Adobe Campaign Classic
You shouldn't have any issues capturing requests using Fiddler if your instance is cloud hosted. Ours is hosted and I have used Fiddler before to capture traffic. You also shouldnt have any issues creating Campaigns remotely. Just make sure you secure the external user account to API use only and set a good password on it. I would reccomend using SoapUI to set up the WSDL files and test the services you have captured in Fiddler.
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Re: Include the email web browser version link into a SMS Darren_Bowers - Adobe Campaign Classic
Hi @donna-gal - technically this is possible, but its a bit of work to do it.You have to extract the URL pretty much straight after the email send as you have the data you need. Once you have the URL for each recipient, technically you can then either send a follow-up SMS straight away or you can store it somewhere and send it later.Be aware the MirrorPageURL is quite long, so sending it in an SMS without first shortening it (using bit.ly, etc) can be costly or just not a great experience for yo...
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Re: Encryption functions for AES GCM Darren_Bowers - Adobe Campaign Classic
You can try the minfied version of the Stanford Javascript Crypto Library http://bitwiseshiftleft.github.io/sjcl/
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Re: Encryption functions for AES GCM Darren_Bowers - Adobe Campaign Classic
@salvatore_dange You might need to hunt around for example code that will run on Campaign. Its a bit hit and miss trying to find specific crypto libraries that are built from the ground up in JS. You might find you have to piece something together if you want native JS that runs on Campaign. Otherwise if you *must* have this particular cypher then you might have to create a local webservice that you can call to encrypt / decrypt when you need it.
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Re: Adobe API capabilities Darren_Bowers - Adobe Campaign Classic
Hi @Ramaswami you should use the IP address of the server host, not your IP address. Just ping the server hostname and you should see the IP address. The example was for a locally installed version of Campaign. I also wouldn't recommend posting your server details and your local IP address here as well - probabaly best to edit those out
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Re: SMS Delivery data summary Darren_Bowers - Adobe Campaign Classic
Hi @lukkyluke you can try going to the delivery in the delivery folder, right-click, Actions -> Recompute delivery and tracking indicators. I have seen SMS campaigns get out of whack with stats after a while and this seems to fix it.Cheers Darren
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Re: Unable to connect to campaign from aem Darren_Bowers - Adobe Campaign Classic
Check your connection string in the client when you connect to Adobe Campaign. Use the same value in the server thats in there
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Re: Unable to connect to campaign from aem Darren_Bowers - Adobe Campaign Classic
Hi @poojak36293044 - is your local Campaign server actually https://localhost:88 ?Is that a typo?Port 88 TCP is reserved by Kerberos, so probably not a great choice for local Campaign instance port. Port 8080 is probably a better choice since your AEM is on port 8888.
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Re: Adobe API capabilities Darren_Bowers - Adobe Campaign Classic
Hi @Ramaswami you can use CreateOperationFromModel : https://docs.adobe.com/content/help/en/campaign-classic/technicalresources/api/sm-operation-CreateOperationFromModel.htmlIts a fairly complex XML structure to create the Operation and Workflow, so I would try to use the UI in conjunction with a web services capture utility like Fiddler to capture some example requests so you can see how the UI creates a campaign from scratch: https://helpx.adobe.com/campaign/kb/soap-traffic-fiddler.htmlCheers ...
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Re: "Collect data for HeatMap service" Workflow Error Darren_Bowers - Adobe Campaign Classic
Hi @AnushkaRajan It means you are missing a couple of Option parameters for authentication to the service. I would contact Adobe Support to get the values for these:Cheers Darren
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Re: Encryption functions for AES GCM Darren_Bowers - Adobe Campaign Classic
Hi @salvatore_dange - as @Milan_Vucetic said, there is no built-in AES-GCM crypto library in Campaign, but you can easily create your own.https://github.com/rndme/aes4js - if you bring in this JS file intro your JavaScript codes folder and then include it into whatever process you want to encrypt/decrypt with then you have AEM GCS library support.Cheers Darren
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Re: seed addresses import Darren_Bowers - Adobe Campaign Classic
Hi @Ramaswami - we use ReturnPath seeds as well and I have set up an Import job to process the list when they release a new Seed List.Read this: https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/importing-and-exporting-data/generic-imports-and-exports.htmlSave the Excel file as a CSV file (the one you have opened in Excel is probably already a CSV). Then create yourself a new Simple Import job with the following Field Mappings (Seed Folder Internal Name is the interna...
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Re: Modify delivery template Darren_Bowers - Adobe Campaign Classic
Hi @tejashriw155148 I think you are asking for where the bottom three elements in the nms:delivery form are defined?Look around for the xpath for folderProcess and folder elementsThe first one looks like this:
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Re: ACC SMS ACTIVITY TRACKING - TRACK Call to actions Darren_Bowers - Adobe Campaign Classic
Hi @hetfidd - We have faced a similar issue here in that we would like to shorten a tracked URL during the delivery preparation phase. So the delivery would wrap the click-tracked link in Campaign, then call an API to shorten the link like you have during the delivery. Since the click-track wrapping only happens during delivery, I couldn't find a way to call an API to shorten the link after this happens. The only way I found to do this is to not shorten the URL and try to create a very short cli...
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Re: Enrich MirrorPageURL onto the workflow schema Darren_Bowers - Adobe Campaign Classic
Ok looks like there is an issue trying to read an attribute with a dash "-" in the attribute name in using QueryDef.I enriched the @broadLog-id value into another attribute on the schema with no dash in the name and it seems to have fixed the queryDef. The MirrorPageUrl seems to generate properly now.
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Enrich MirrorPageURL onto the workflow schema Darren_Bowers - Adobe Campaign Classic
I wanted to enrich the MirrorPageURL for each recipient onto the workflow after the delivery has completed so I can save it in an external system. I've tried using GetMirrorURL from the database functions and that doesn't do anything (besides there being NO documentation on how it works)So I am trying using JS to reconstruct the MirrorPage URL but I cant seem to get the broadLog-id out of the post-delivery schema:This is the query I am using: get: { records: function( recordsToFetchPerBatch,curr...
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Re: Update "execCommand()" function on ACC Darren_Bowers - Adobe Campaign Classic
Hi @muralipraveenr1 - The other option you have is to use certificates with cURL instead of passwords. See if this can be set up at the remote end then add the correct parameters to curl: http://www.rajatswarup.com/blog/2007/03/10/using-certificates-with-curl/
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Re: Update "execCommand()" function on ACC Darren_Bowers - Adobe Campaign Classic
Hi @muralipraveenr1 - can you give us an example of the logs you are seeing?
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Re: Modify Tracking URL Darren_Bowers - Adobe Campaign Classic
I'm going to try Adobe support again and see if they will add this extra tracking route for us. Cheers!
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Re: Modify Tracking URL Darren_Bowers - Adobe Campaign Classic
Hey @_Manoj_Kumar this is really detailed and helpful - thanks! I am hoping that Adobe will modify the tracking servers as we are using a hosted model. Thanks again
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