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Jennifer_Dungan
Jennifer_Dungan
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Re: Request Clarification on PfizerPro “Visit” Counts - Adobe Analytics 25-08-2022
This is completely related to your own implementation. If you want to know IF the initial page view is being tracked, you should test this using the Experience Cloud Debugger and see if there is a tracking call. If it's not being tracked, you should work with your implementation team to track this. As it stands, I don't see any Adobe on that site at all, I don't get that popup, since I don't read Chinese, I have no idea what that popup is even asking people to confirm.... Maybe you are just star...

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Re: The count of Unique visitors is larger than Page views - Adobe Analytics 25-08-2022
This is very strange... what does something more inclusive like Occurrences look like? Are you filtering this table at the panel level? Is it possible that you have some click data that is being included that would have more users, but not have the corresponding Page Views? Remember that both Visits and Unique Visitors are included on your clicks, but your page views (s.t) will not include click data (s.tl)... so it's entirely possible that the scope of this report is larger than you think it is...

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Re: Heartbeat video and Pageviews - Adobe Analytics 25-08-2022
WOW! Thanks for letting us know... The data feed issue (with the page_event) is likely more impacted when using something like the Media Plugin... but this is really good to know. I will let our data team know that this could be an issue in their processing (but we don't use the Media plugin, we just did our own custom media events)

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Re: Need help sorting out developer access for Adobe Analytics API - Adobe Analytics 23-08-2022
Interesting... I've not had to set up access here.. I know I have access, but I am also the admin so I can't really compare my own permissions to fill in the missing pieces. I would try @yuhuisg's suggestion, and try adding the user as a developer....

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Re: Certificate Error on marketingCloudServerSecure url - Adobe Analytics 23-08-2022
This may require ClientCare, who know what the DNS settings should be and can walk you through all the steps to ensure that everything is properly configured.

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Re: Implement google ads through Adobe Launch - Adobe Analytics 23-08-2022
To set up your Google Ads conversions, you can use an Extension called "Google Global Site Tag (gtag)" In the extension you set up you Account Id (and give it a name, you can use this extension for GA, Google Floodlight and Google Ads Conversion, the name will help you tell them apart when you add them to your rules) The Conversion Linker is available once you have the account added, still in the Extension configuration: When you want to trigger the conversion in your Rules, Choose the Google Gl...

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Re: Calendar & Starting Week on Monday Without Having to Change Calendar To Modified Gregorian Option - Adobe Analytics 23-08-2022
I am torn between ruining the data for the event, and helping you now I actually have to be somewhere else right now, I will check back in shortly.

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Re: Calendar & Starting Week on Monday Without Having to Change Calendar To Modified Gregorian Option - Adobe Analytics 23-08-2022
LOL, I literally just recorded a session on this for the Sept 8 Experience Makers Skill Exchange event. https://events.bizzabo.com/411737

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Re: Visits on Products - Adobe Analytics 23-08-2022
You're welcome.. it can be a little hard to wrap your head around sometimes when you are starting out.... Just remember that Page Views tracks each page (which should have the highest count - well aside from Occurrences), Visits should be the next highest (each a user comes to the site) and then Unique Visitors (which is technically each "device"). Occurrences is actually your Page Views AND Clicks combined (if your dimension is part of the click data, then this number will actually be the highe...

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Re: Visits on Products - Adobe Analytics 22-08-2022
Both. Let's use your simple example. If you do a product breakdown, and use the visits metric (and the user hit both products in the same visit): | | Visits | UVs | PVs | | (Total) | 1 | 1 | 2 | | Product A | 1 | 1 | 1 | | Product B | 1 | 1 | 1 | When you look at each product individually, Product A had 1 Visits. Product B also had one Visit. But the same user, on the same visit hit BOTH products, so at a Total level, you still only have had 1 visit. In this case, both the Visits and UVs shouldn...

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