Hi @galynai3258253 , This log indicates the workflow sync is not enabled. If this is not expected, follow the below mentioned steps to verify or enable sync through workflow: 1. This sync through workflow can be enabled by Non-IMS admin. Go to Administration→Application Settings→Options and enable option 'Launch_Campaign_Sync_Enabled_Through_Workflow'. If login by Non-IMS admin is not possible then it can be changed by techops using the JS. See steps below to enable it through JS. 2. Set option ...