Hi @ShineVv0823    what you see is expected behaviour, Message Center Execution has its own RT instance and you should not have installed it on ANY of your marketing instance.   please check the documentation for more details and follow it, 1- Check your licence to ensure you are entitled 2- Contact...

Hi @himanshu-singh  When you say hosted? you mean installed on your premise as opposed hosted by Adobe? It makes all the difference thanks Denis

Hi @SaurabhJoshi  You've got a Recipient Unique Open under the indicators element of the delivery. Will that not answer your topic? Thanks Denis

Hi @LAR1985  You can find the resources if you search for the EVT Resource, there you'll be able to query Delivery Logs and tracking Logs. HOWEVER, last time I've checked, Delivery Logs and Tracking Logs resources are not available for update, hence you can't update them with the Profile ID associat...

HI @LucianBuhoci1  This configuration is sensitive to what is captured by the ECID Service setCustomerIDs function and your issue is most likely due to a missing link between the logged-in user on the site, ECID Service, Customer Attributes and ACS So in order, you need to: Create a Customer Attribu...

Hi @PandolaVaz  What @Shubham_Goyal__ is correct however, if your IPs are brand new, you would still require to warm them up to ensure your ultimate deliverability on these IPs are achieved. Remember that introducing new IPs require warm up otherwise ISPs will most likely block (at worse) or throttl...

Hi @Shruti1  you can find what the database cleanup does in the documentation below   https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/data-processing/database-cleanup-workflow.html?lang=en   The Deployment Wizard information are stored in options and you co...

Hi @LAR1985  Any chance you could share the payload you're sending to the REST API? Looks like the email address passed might be an issue.. Seeing the payload would help ThanksDenis

Hi @Silvio6  Why would you use Dynamic Content option in the Email Designer. You add a structure let say 1:1 column) in which you enable Dynamic Content   Drag & Drop the default Content Fragment Go back to the Edit Dynamic Content icon  Select the 2nd label and you will see that there is no Conte...

Hi @ShineVv0823  First of all, you need to have your SMS provider to get you a new SMS account as you can't mix marketing and transactional SMS accounts it will break the MO/SR processes   Then I hope you've been able to work with your SMS provider to align / get the information required by the mark...