Thanks, but that didn't work for me either. I just got off the line with
customer support and they checked 2 things: 1) whether my correct Adobe
ID carried over (and it did) 2) whether my profile was "personal" or
"company" (it should be company and mine was personal, plus I didn't
have the option of changing it to company when logging in). They are
working to correct this for me. This also explains why I didn't see the
dropdown for company. Hopefully this helps some others, though you
probably ...