Hi Leonard,Try something like this> Clear Cookies/cache or reset
Browser>Try an incognito/ Private browser>Some browser should let you
clear cookies>tried to access via broadband and 4G mobileorI would
suggest you raise ticket with Adobe Client Care by dropping an email to
clientcare@adobe.com . You need to provide the company details and steps
to replicate in the email so that team can review and provide the
observation.Thanks,Balaji